Roslyn's profile

Roslyn's reviews

  4.9  
Roslyn has 574 reviewsacross 33 different locations, showing 12.
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Roslyn's qualities as told by our client reviews: reliable, well-prepared, supportive, honest, responsive, clear communication, local expert.
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Buyer review
Unprofessional
almost 3 years ago
Unprofessional

We entered into an “online auction” which was anything but an auction. An auction in my opinion ends on the advertised time and date with the winner being the highest bidder at the time. This was not the case. The auction end date was changed on 3 occasions. We were also pushed into paying more for the property than we were comfortable paying but as we had sold our other home had little choice but to continue. During the process of purchasing this property our personal interactions with Roslyn were zero although her name was on the for sale sign, the home open was conducted by her husband whom was 30 minutes late. The information on the property and its workings were sketchy even though we asked many questions. Most of our enquires were handled by Roslyn’s daughter Michaela who was not educated on the workings of many of the houses features. We requested all the pre purchase checks be carried out, and as we were new to the Bunbury area relied on Roslyn to advise and organise suitable trades to do these. The checks were done and we reluctantly went ahead with the sale. On settlement day we found that Roslyn didn’t even have a set of keys for the property, this began a list of nasty surprises for us. Even though the ducted air conditioning unit had been inspected prior to settlement and had been repaired twice after settlement by Roslyn’s suggested technicians we took it upon ourselves to have a different company inspect it they discovered that the unit was broken beyond repair. There was many electrical issues in the property, again the electrician used for the pre purchase inspection was suggested to us by Roslyn. Yo date the list goes on. All in all this purchase has not be a pleasant one and if we had our time over we would not use Roslyn Ierace again and probably stay away from Elders Real Estate company in general.

Seller review
Average Service
almost 3 years ago
Average Service

After signing on we only had one call from Roslyn herself and that was with the offer we accepted, all other contact was her assistant. No congratulations when property sold, no follow-up from her no gift, anything. Having sold multiple properties before we have always received a gibed, card, follow up etc Was disappointed as any property is selling in a week without help so no much required for a 5 figure commission, could have managed a phone call and a box of chocolates. Wouldn't use again.

Buyer review
On the ball
almost 3 years ago
On the ball

Roslyn was always there to give advice and assistance. She was straight up and didn't miss a beat. I would highly recommend Roslyn if looking at purchasing/selling a home

Seller review
Excellent
almost 3 years ago
Excellent

Roslyn and team are very professional and approachable.

Buyer review
Great communication.
almost 3 years ago
Great communication.

Roslyn is an agent that can be trusted to provide quality service, she is a wealth of knowledge on the Bunbury property market.

Seller review
Much Appreciated
almost 3 years ago
Much Appreciated

I would like thank Roslyn for all her support with the sale of my home. Roslyn answered all my questions with an honest opinion, not just saying what she thought I wanted to hear. Roslyn made the decision to sell my home easier for me and guided me through the whole process. Getting me the best possible outcome in the end. Much appreciated

Buyer review
Organised and helpful
almost 3 years ago
Organised and helpful

Roslyn assisted in a property purchase in Bunbury. Working with her was easy and seemless, and she resolved any issues that arose.

Seller review
Hassle free selling
almost 3 years ago
Hassle free selling

An experienced agent who knows the market and communicates frequently to keep her seller in the loop.

Seller review
🌟🌟🌟Best in the business!!🌟🌟🌟🌟
almost 3 years ago
🌟🌟🌟Best in the business!!🌟🌟🌟🌟

Roslyn is an exceptional real estate expert who is genuine, reliable and so easy to talk with. Roslyn has helped me buy a new home and sell my existing home with her professional guidance which made the whole process stress free. I cannot thank Roslyn enough, she is amazing! I was only able to give a 5 star rating but she deserve infinity/5 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩

Buyer review
Moving to the South West
almost 3 years ago
Moving to the South West

We came, we saw, we liked, we put in an offer and it was accepted - all by lunch time on the same day! Roslyn was professional but never pushy, organised, helpful, all the necessary knowledge at her fingertips, all the paperwork on hand. We were given plenty of privacy for discussion. So easy, with no stress, communicating at every stage, right up to the day we moved in and beyond. Thank you Roslyn for making the experience pleasurable.

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