Lots of agents push their agenda when it comes to selling a property, Ross however was quite the opposite. Ross was friendly and efficient from the start to the finish. Great agent and very knowledgeable.
Lots of agents push their agenda when it comes to selling a property, Ross however was quite the opposite. Ross was friendly and efficient from the start to the finish. Great agent and very knowledgeable.
Ross was easy to deal with from start to finish. He provided a detailed market report of the local markets along an appraisal price range. Nothing was too much a problem and he provided regular updates on prospective buyers and levels of interest. He has a very good knowledge of the local market and our sale exceeded the appraisal price range. Very easy and personable to deal with and I have no reservations in recommending him after our experience dealing with him.
Ross was easy to communicate with and very helpful throughout the process.
Ross is easy to contact and work with. Very accommodating of requests and always follows through.
We were the worst client. It was the height of the pandemic. We were the busiest we have ever been with our family business. Run off our feet day and night for months on end. Add to this the need to sell a family home and navigate associated red tape with aged care. We didn’t do anything normal people would do when selling a home. We didn’t do maintenance We didn’t prepare for sale We didn’t answer agent’s phone calls We were the worst. We did manage to find 10 minutes to meet with the Paul, Ross and the Creative Property team and I assume they likely saw that we were going to be hard work from a long way off. But they got it. We went to the Creative Property team on recommendation of a dear friend who is one of our region’s most successful mortgage brokers - so he knows who is good and who to steer clear of. We didn’t have to negotiate for the right agent’s fees, Creative just laid out their fee structure straight up with the exact rates we were all set to demand. No negotiation needed. So we signed Ross and Creative up to sell the property and duly went immediately back to our hectic mid-pandemic working schedule. All the things we should have been attending to, to maximise the property sale were immediately on the back burner - we just had no time. Not even time to take calls from our own selling agents! We were the worst clients. Rather than letting things slip into idle, Ross, Paul and the Creative team simply messaged and said “we can see you have no time, would you like us to help you make property ready for sale?’. In probably the fastest message in history we sent back a resounding YES PLEASE! Within a day or two we had accepted very reasonable quotes from their trusted handyman to fix up a few things around the property from leaks to painting to gardens. They even looked after dressing up and staging the house with furniture to help it have maximum appeal. In just a few weeks Ross achieved a great sale price for us!
Ross's down to earth nature and attention to detail helped us achieve an excellent result on our property. Ross was always responsive to our requests and kept us well informed throughout the whole journey. He has an extensive knowledge of the market and priced our home to suit. We would definitely recommend him to anyone selling their property.
As a first home buyer who had zero experience, we felt lucky that we had Ross to look after us. With excellent communication, always ready to hear our requests and follow ups. His excellent service per phone/sms anytime kept us up to date throughout the process. Extremely happy with the positive service and outcome.
Ross kept us updated regularly which is especially needed when you are a distance away from the property you are selling. His patience with us as sellers was excellent and he provided us with timely information on the progress of the open homes that were held and gave us guidance of the surrounding market.
My property was on the market with another agent for more than 3 months which could not sell. Ross sold it for me within the first two week I switched to him with 3% higher price. Best of the best!!!
Ross was amazing in every aspect of the sale of our family home! He sold our home quickly at a price Well above our expectations. Ross was polite and punctual at all times. We never had any doubt he was doing everything in his power to achieve the very best for us. Ross kept us well informed throughout the process and made it all so easy . We couldn’t be happier.
Being a first home buyer Ross was very easy to deal with and explained the whole process clearly for us! Great service and we would recommend him for all of our future real estate needs!
Extremely happy with the whole sale process. Ross went out of his way to show us the property at 7am one morning so we didn’t miss out on it! Great experience purchasing our home with Ross!