Selling my first house was one of the hardest decisions I have made, and having Ruma guiding us made this whole journey positive and joyful. I had received referrals from family and friends to go with Ruma as everyone said she would get the best price for the house. Upon our very first meeting I was convinced I had made the right decision. Ruma is a true professional, I was surprised by her attention to detail. We had been watching selling houses for about 2-3 years prior and thought we knew it all, but Ruma pointed out the necessary changes that were needed which we could have never imagined. Ruma possesses loads of energy, I found her very charismatic and relaxed with a touch of confidence. I was more than pleased with final figure that was way beyond my imagination. I would recommend Ruma as a must to anyone who is thinking of selling. Nirvair Singh

Buying a family home is a major investment, and one wants to be sure they're making the right choice when in the market. To that end, Ruma and her team were very approachable (even after hours) and provided prompt responses in every case. Even after settlement, we had a small issue and one of Ruma's team members - Ian - came over to help sort it out willingly. The effort this team makes is commendable and we would recommend them to family & friends.

We could not recommend Ruma and her Team enough !!!! From marketing to communication to open homes everything was handled professionally !! Ruma was very confident in getting the price we wanted and she delivered !!! Ruma was even kind enough to find us a rental property to live in while we wait to buy our next house !!! Thank you Ruma and her Team

We always had doubts that when it would come to selling our house, which we built and maintained to the highest standards in Quakers Hill, its real value will be appreciated by real estate agent and buyer. We were lucky to be introduced to Ruma and team from The Ponds Hills Direct Team who during their first visit assured us the process and sale price beyond our expectation. The whole sale process was conducted in smooth and professional manner by friendly team of Hills Direct. We were least bothered during the sale process as they only invited serious and genuine buyers through the property. We are very happy with the price, Ruma has achieved for this property and we congratulate the lucky buyer of this dream mansion in Quakers Hill.

Ruma did an amazing job of selling our apartment. She was very knowledgeable when it came to the local market and she negotiated a great price for us!

Selling and buying a home is riddled with nuances that most lack the core expertise regarding. Ruma manages these nuances and to quote her "It is a process whose boxes need to be ticked to reach an outcome"... and what an outcome she drives! You should not look past Ruma when selling your home.

Our experience with Ruma and the team from First National Hills was beautiful. They behaved like strategic real estate experts and not the typical salesy real estate professionals. Fantastic market knowledge with customised and proactive approach sets them apart from the rest of the Real Estate professionals. Thank you First National Hills Direct for guiding us and making this complex transaction of selling a house look so easy.

We originally called Ruma in as a market appraisal, we thought we had already chosen two agents and would list with one of them but wanted another opinion on price. Instead we had a 1/2 hour discussion with Ruma and were left with an undeniable confidence that she was working for us not buyers and would not settle for anything less than the best price for our home. In that meeting she did not talk past the first two weeks, and for good reason... In less than two weeks she sold our house for the price we wanted. Ruma and Ian kept us informed every step of the way and did not ask us once to consider the lower offers. She had the same confidence throughout the entire process that she gave to us at our first meeting and stood by everything she told us in that first encounter. She even helped us find a rental to move into whilst our house is being built. If you are looking for an agent with integrity that you can trust look no further. If in doubt call her for an appraisal and you will see what we experienced for yourself.

Ruma is professional and she understands her customers' needs well. She is very helpful and we would like to recommend her to others

Ruma was excellent. I will recommend her to anyone For her good service .

Ruma was very helpful and took the time to discuss everything in detail.

Great respect and I will always remember her willingness to help me during my time of need. It takes a very special person to always help me on short notice and come to the aid of us. Her example is a wonderful lesson to us all. Please accept my sincere thanks. And simply SHE IS THE BEST