Russell helped us secure our holiday home in a easy, prompt and professional manner. As we were not local to the area Russell went out of his way a number of times to accommodate our requests. His local knowledge and contacts are excellent.
Russell was great about showing us around, answering our questions and following up to ensure we had a seamless experience. He was kind, patient and understanding, which really helped us feel comfortable as we navigated our way through the process of buying our first home.
As our local Real Estate Agents selling of our home on Coochiemudlo Island by Russell and Karen Jackson made our move to Tasmania, stressful in its self, that much easier because of their professionalism, knowledge and confidence. Selling or buying on beautiful Coochiemudlo Island? Make sure you contact Rusty and Karen.
Russell has sold a number of properties for us over the years. There are very good reasons we keep going back. He is very aware of the market, the area and its potential. He is a good communicator, keeping us up to date with options and market movement. Overall we would highly recommend Russell to any potential client.
At the outset I found Russell to be very knowledgeable about the island reality, which helped put me at ease. He has a laid back style but was able to confidently assess what the property was worth and how long it would take to sell. I thought he was very good at explaining the sale process and answering any queries I had. I'd recommend Russell and Karen to anyone.
Russell met my wife and I from the ferry and, after showing us our eventual home, took us on a tour of the island (about 10 min). His anecdotes and some island history cemented our view that Coochie is indeed an island paradise. Russell and Karen guided us through our purchase with professional ease. They checked in with us after settlement and again, some time later, knocked on the door with a lovely gift. The whole process of selling and buying a home is pretty stressful, raises the blood pressure. Russell and Karen kept it all on an even keel with out our need to dial 000. Five stars for Russell and Karen.
Russell and Karen did a great job, we just renewed a lease on the property with new tenants, the sale was inclusive of the new rental agreement, the prospective buyers accepted the conditions and the sale went ahead, easy as with no hic ups. Tenants happy, Seller happy, Buyer happy, Agent happy A job well done.
My sister referred me to Russell and Karen when it was time to sell her house for her when she moved to aged care. She said they were very honest and that is how it turned out to be. We were given a realistic estimate of what we would achieve. And then they both gave us every assistance in marketing the house. We were always able to contact them with any questions and were given frequent updates on progress during the marketing period. The whole process was very easy and I am glad that they became our agent and friends.
From the outset nothing was too much trouble for Russell & Karen. They showed us around the Island, answered all our questions with an excellent background knowledge of the island and it's residents. They understood the style of home we were looking for and took the time to listen to our needs. They have an excellent understanding of the island and its unique market. Russell & Karen are very friendly and welcoming - we can thoroughly recommend them and their agency to anyone looking to purchase on Coochiemudlo Island. They found us the perfect home and we're very happy. Thanks for the experience!
We had an unexpected change in circumstances and thought we would test the market before planning our next step. Russell and Karen listed it way above what people thought the market was and sold it in no time flat. It was the performance I expected the Island Homes team.
