We had been in the market to buy a home for a few months and had previously made offers on other homes so the process wasn't new to us but Russell's amazing service was!! He took the time to go through the contract with us before signing, (which no agent had ever done before !) was patient as we juggled with children whilst we viewed the home. After signing the contract he was still present for us when we needed him and always made us feel he was available. Soo happy with his service ! So glad we bought a home from him and no other. He would be the first person we approach when we sell!
After contacting 3 other agents we chose Russell Shepherd because of his easy going manner and expertise in the local market. He was able to secure for us an extra $50k on top of some other estate agents appraisals. Russell managed to achieve in just 2 weeks a contract on our property & negotiated us a very pleasing deal. Due to no fault of his that contact fell through. Russell never gave up and was always very positive. He came through with another contract in a reasonably short time. We are extremely happy with the service Russell has provided us with, even helping us secure a rental property for the short term while we build our new house.
From the beginning to settlement Russell out did himself . We were thrilled with the whole process. His caring attitude and easy going nature was refreshing. Russell was easy to contact and prompt in all his replies. His knowledge of the area and market made our sale smooth and easy. We would highly recommend him to anyone interested in selling and buying in the future.