After suddenly losing her husband of 60 years last year, nan made the incredibly hard decision to sell their family home and move into aged care. For us, there was only ever one agent we considered to help nan with this massive step. From day 1 Ryan was everything we needed. He took the time to answer Nans questions (regardless of how many times she asked). He sat and listened to her share memories she had in her home. He made her sale personal. When he came to discuss the sign up process he again took his time with her and honestly helped to ease her mind. He was so knowledgeable about the area and recent sales and had a plan ready. Once on the market he regularly kept in touch with any feedback or updates and was always quick to return calls if we had any questions. Ryan works tirelessly to get the best results for his clients and he has definitely exceeded our already high expectations of him. Selling the home that has meant so much to such a close knit family has been a really emotional time for all of us. Having an agent as professional and compassionate as Ryan definitely made it a lot easier. On behalf of Shirley and John Soldatenko we just want to say thank you from the bottom of our hearts to Ryan and the amazing team at first National Cleveland. You have made Nans year and put a smile back on her face!


