We engaged Sally and her company, due to her reputation and was referred to us more than once. The whole process was made so easy because of Sally’s attention to detail plus keeping us informed at all stages. Local knowledge of the market and a data base of knowledge resulted in a quick sale for a price above what others had said was not achievable.
Sally and her team were very professional and helpful from day one . I am extremely happy with the service they provided and would recommend them to others.
We were comfortable with Sally in our purchase. We looked at other homes with Sally and probably wasted some of her time. At no time did she push the sale or hassle us in any way. Sally was more than helpfull in helping us with our purchase and negotiated with the owner on our behalf. We are extremely pleased with the outcome and look forward to our new home by the lake..
We bought through Ellejayne and Sally Wrigley was the agent. All went well until the day of settlement. At the pre-settlement inspection, we noticed considerable damage to the property, which seemed mainly through moving furniture out of the property. There were large holes in the walls; some like 30cmx30cm. There was debris all over the place in the backyard. Rusted metal, old and broken tools, etc. Sally did not turn up for this inspection, instead sending a junior agent (Jayse Russo). Jayse took pictures of the debris and said he would get the sellers to clean up. I took pictures of damage and sent these to my solicitors. The solicitors rang Sally who said that those damages were pre-existing. Some of these locations were also in the advertisement for the sale of the property and they clearly showed that the damages were not pre-existing. I tried calling Sally a number of times but she would not even answer the phone. She did not answer a single call from us that day. Reluctantly we went ahead and settled. When we went to pick the keys from the Ellejayne office in Morisset, Sally did not even come out to hand over the keys. She sent the office secretary, who informed us that Sally was 'very busy'. Ofcourse by that stage she had already received her commission, so why bother. On arrival at the property we found all the debris still lying around. We texted Jayse Russo but he would not answer any of the messages. That is Ellejayne. We were very disappointed with Sally, Jayse and Ellejayne. This review does not allow me to attach photos otherwise I would have done so to show the before and after, and that the damages were caused after we had agreed to purchase and before we moved in. All the photos have date stamps. Sally knew the issues and saw it best to just keep quiet. I will never buy or sell with Sally Wrigley or Ellejayne and will not recommend my family and friends to deal with them. Zero faith and trust. I will send all details plus photos to head office.
Sal has been amazing in the sale of our house. We first consulted Sal two years ago about selling our house. She mentioned a few upgrades that we could do to get the house sale ready. We spent time renovating and adding the additions that Sal mentioned to us resulting in a fantastic sale price for us. We have always had clear communication from Sal and her team. We would always recommend Ellejayne for any real estate needs.
We have utilised the expert services of Sally Wrigley previously and once again have been pleased with her local knowledge, expert skills and genuine easy-going nature. From the first enquiry regarding our potential sale, through to the sale, Sally has been available, easy to contact and communicate with. At all times Sally had the best interest of us as the vendors and the purchases in mind. She was honest and transparent, and this made for a stress from process. Sallys team were professional and also easy to work with. I have and will do so again, recommend Sally and her team to my family and friends.
Sally and Jayse at ElleJayne Morisset each provided us with an extremely satisfying home selling experience. From the initial appraisal of our home, through to the open homes & eventual sale; the entire process was professionally undertaken and kept extremely simple for first-time home-sellers. It’s clear that Sally and the Team have an extremely in-depth and knowledgeable understanding of real estate within the Morisset area and we highly recommend ElleJayne at Morisset to anyone selling their home!
Sally's knowledge of the area, and her personal touch in matching the house to our needs perfectly made this purchase just a dream.
Sally’s knowledge of the area and the house was very helpful. Any questions asked were answered easily and nothing was a problem.
Everything was easy & appointments were on time & at the right time. All staff were very polite when here or at their office. Will always recommend them to anyone.
Sally was super professional, efficient, friendly and communicated well throughout the selling process. Sally and her team were a pleasure to work with, I wouldn't hesitate in seeking Sally's help in the future. Thanks to Sally, selling my property with Elle Jayne Morisset was an easy and pleasurable experience!
Sally and Jayse were a great team to work with. They were professional, efficient and sincere and kept us fully informed throughout every stage of the process. Their help, suggestions and cheerful attitude made the whole process go smoothly for us, which resulted in an excellent outcome.
