Fantastic agent - Hard working. Reliable. Confidence inspiring.
Having lived in the same street as Sam prior to selling our house, we had got to know him over a number of years and always commented on his enthusiasm, friendliness and engaging manner. When we had tinkered with the idea of buying a house a few years ago, he would always follow up with us to see how we were going and would show us properties he thought might be suitable for us. We didn't end up buying at the time but fast forward a few years and we ended up finding a house we liked being sold by Buxton and even though Sam wasn't the selling agent he worked very hard making sure we had everything we needed, arranging out of schedule inspections for us, making follow up phone calls, but through it all, we never felt pressured. we knew that if he worked that hard for us when we were buying, he would work that hard for potential buyers when we were the vendors.
As vendors, Sam gave us great advice throughout our sales campaign and we felt that we could trust his opinions and decisions - which we did. he kept us updated all the time, whether it was before an inspection, after an inspection or at any other milestone. he was honest in appraising the house of its features (and also its dectractions) and kept us informed about parties who were interested (or parties who for whatever reason were no longer interested.)
Sam guided us well in pricing and used his knowledge of the market to build interest with the buyers he already knew, and those who were attracted via the advertising campaign.
As auction day came closer, he talked us through the process and did everything possible to make us feel comfortable and confident with the process.
In the end, the result exceeded our expectation and we felt Sam (and the Buxton team) did an outstanding job for us as vendors.
I would definitely use Sam again if we were ever to sell our house.