Real estate agents don't look after the buyers only the sellers, that is our experience.
WE had a good experience. There was only 1 point that we think was un-professional. We got a call from them 2 days before we were signing the contract, after everything was already approved by the bank, that there is another offer on the house for $10 000 more. If we want the house we need to decide if we want pay $10 000 more.
I called him back with an offer of $5000 and not $10 000, and it was excepted, but that meant we had to pay $5000 out of our pocket because everything was already arranged at the bank. Not very happy about that.