We’re genuinely sorry to hear you feel this way. However, we must clarify a few important points for transparency and fairness:
✅ The property was sold above the asking price, which is a fantastic outcome for any seller.
✅ At no point did we criticise your home. In fact, we take great pride in highlighting a property’s best features and presenting it in the most positive light.
✅ Our team maintained complete professionalism throughout, despite the challenging and inappropriate conduct we unfortunately experienced from you which you apologised for over and over again but No one especially our female staff deserves to be subjected to such disrespect and verbal abuse while working hard to achieve an exceptional result.
We are committed to excellence, honesty, and care in every sale. Our track record, community reputation, and results reflect that. We wish you all the best for the future.I
Sarah responded on 16 Jun 2025