Sarah presented us with a sound sales plan and diary of open inspections in line with our requirements. We left everything to her and her very efficient team to handle. She contacted us as and when required and we achieved our sale as promised within our time frame.
Sarah was great to work with which made the process of selling my house straight forward and stress free. Sarah demonstrated a sound knowledge of the market, kept me well informed and provided good advice which helped me achieve a sale price which exceeded my expectations.
I found Sarah very supportive, approachable and expert in her role. She managed to finalize the deal before auction time, we are very satisfied with the service provided.
We had an investment property that was grossly miss managed by the previous property management company and as we were interstate, we had no idea this was happening. Darcy took over the property in preparation for selling and he was amazing. He organised the painting, rubbish removal, handy man and staging of the property (all at reasonable prices) and made the whole process stress free. Darcy keep us up to date at every step with a calm professional manner. Would recommend Darcy in a heartbeat.
The full experiance from the moment we started to discuss the thought of selling a much loved family home to the final day of hand over, was unbelievable. Sarah was very considerate and understanding through the whole selling process. She knows what you are going through and took the stress out of selling for us. Communication is always the main objective with anything, but we were continually updated on what was happening with opens and how we were presenting are home for potential buyers. I would with no hesitation recommend Sarah and Sheppard Harcourt to anyone that is thinking of selling their property.
Sarah was transparent, genuine and professional throughout the negotiation process. She was quick to return calls and kept me informed throughout.
Sarah has exceptional interpersonal skills, in a down to earth but professional manner. At all times she was highly knowledgeable, available but not pushy. She is friendly and personable. Kept us up to date along the way and was aware of family pressures and needs.
Sarah helped out very well with my first home purchase, whenever I had questions about the property or the process of purchasing she was willing to help with very quick responses and always kept me in the loop, even after the purchase she would still contact me and see how things are.
Sarah was incredibly professional and importantly relaxed and friendly, without overstepping boundaries - she understood exactly what I wanted and made it happen with no fuss or complications. Her after sales support has been terrific which I have appreciated as well - there are always questions for previous owners, and she has facilitated this brilliantly. Top marks. Not so sure about Rate My Agent - listed house price wrong by nearly $150,000 - they could get facts right!
Purchased my first property through Sarah, who made me feel she was equally my advocate as much as the seller’s, put up with the few hiccups I had at my end of things, and made me feel very comfortable as I navigated this new experience.
Sarah is a fantastic professional. She had a clear plan to sell the house from the outset and demonstrated a thorough and comprehensive knowledge of the market as well as strategies to achieve the best price possible. We were able to sell the house within a couple of weeks for a price that surpassed all my expectations. She proved herself to be an excellent negotiator and regularly updated me on all aspects of the campaign. This put me at ease during a difficult breakup. Sarah was never fazed and pushed ahead diligently and with sensitivity to achieve the best possible outcome. Thank you so much Sarah.
