Scott helped the reviewer sell this property

A Truly Outstanding Team – Professional, Caring, and Result-Driven

We first met Wendy and Scott when we purchased one of their listings. When it came to selling our apartment, however, we had concerns. Their average sales price is more than $7 million, while our apartment was under $2 million. We worried they might not be interested in a smaller property or lack the right experience with apartments. After spending an afternoon patiently communicating with us, Wendy and Scott convinced us otherwise—and the journey proved they are an outstanding team. From the start, they listened carefully to our opinions while offering professional advice, encouraging us to stand firm on key points and stay flexible where needed. The preparation was seamless. Their network of stylists, gardeners, painters, and photographers worked efficiently and professionally. Despite weeks of rain, the property was beautifully prepared and listed within two weeks. At every open home, the full team was present. Wendy and Scott arrived early to set up and personally handled English- and Chinese-speaking buyers, while Nikki diligently managed registrations—even standing with an umbrella on rainy days. Their attention to detail and teamwork made us feel fully supported. Selling a property is always emotional, but Wendy was more than just an agent—she was also a counselor. She combined rational analysis with genuine empathy, helping us stay calm and confident. Their strategy was flexible and thoughtful: instead of defaulting to auction, they considered timing, market conditions, and buyer interest, adjusting their approach to secure the best outcome. In the end, we couldn’t be happier—achieving the highest price in our block. Wendy, Scott, and Nikki exceeded our expectations in every way. They treat every property and client with the same professionalism, dedication, and care, no matter the size of the home. We would not hesitate to recommend them to any friend or neighbor.