We met Scott at an open for inspection & I knew that if we were ever to sell, Scott would be our preferred real estate agent. He came and gave us an appraisal soon after & this cemented our belief to call on Scott when the time came to sell. There was no pressure to put our property on the market at that time at all, Scott was sensitive to our situation & very professional. 2 years later, when we finally decided to sell, Scott of course was our first and only choice! He gave us a lot of information about recent sales, etc in the area & he thought that auction was the best choice & we totally agreed - he lives locally so knew the current real estate market extensively. When we saw our listing, we were blown away. His hard work & knowledge of what it takes to sell a home really paid off - our listing looked amazing. Once the open for inspections began, Scott ensured that he kept us updated & called us after every inspection. We really appreciated this as we had moved out, so werent there to receive the feedback in person. Scott's campaign was run professionally & our neighbours were amazed at the efficiency in which the inspections were run, especially with the Covid-19 rules and regulations. Scott & his team were conscious of the needs of the residents living in our apartment block & the residents appreciated that. When it came time for the auction, Ross Cattle did an absolute stellar job - he is definitely the best auctioneer we have ever encountered - both professional & funny, he had the crowd eating out of his hand, everyone appeared relaxed and ready to bid!!! Bids were coming thick & fast, our heads were spinning! Ross was just truly amazing, some of our neighbours attended & said he was a true professional! Due to this, when that gavel fell, the final bid well exceeded our reserve and we were pinching ourselves! The entire Define team were just so wonderful and we would highly recommend this professional team, they genuinely care for both seller and buyer!

Scotty is friendly, professional and very punctual. He gave us a detailed market appraisal prior to being appointed sole agent. Scotty kept us up to date with progress on buyers interest immediately after each open home. He set out the Auction plan, what to expect and offered advised along the way. We were very impressed when he suggested we meet The Define Principal Ross Cattle, showing the breadth of experience and team work and effort that goes into bringing our home to auction. Initially we were very nervous about the whole auction process having never sold at Auction. However, we were relieved with having a set time frame, (4 Weeks from signing to Auction), set open homes that worked with our shift work (6 in total) and still be able to be presented offers prior to auction. We would not hesitate to recommend Scotty to friends and family.

Scott has been an absolute pleasure to deal with during the process of selling our Unit @ Alexandra Headlands. He is very aware of the local market and guided us with sale price expectations. Within a few days of signing up with Scott and before the Unit was even advertised on the open market, Scott tapped into his clientele database... with 1 prospective purchase viewing, he had locked in a fantastic deal and a contract was signed up that day. Happy Days!! Thanks for the fantastic job Scott; both Vendor & Purchaser very happy 😊🥂🍾

Our experience of selling our house was stress free and enjoyable. This was because Scott made the whole process relaxing in his very professional but calm demeanour. In this turbulent market Scott advised us on how to market our property to maximise our scope of clients resulting in the best possible outcome. Scott did not just market the house on the registered open days, he continuously took private viewings and tele-viewings which in the end proved to be the defining factor of our sale process, and obtained the record street price. We highly recommend Scott and Define Property and would not hesitate in re-listing with him again. Well done Scott you did a fantastic job.

Scott’s research and plan for the sale was spot on, ending in a great outcome. All of his help and support made selling the house stress free.

I would just like to say that dealing with Scott has been a great journey. I felt from the first phone call to Scott about "thinking of selling" that he was the person we wanted to sell our Unit. Right from the beginning we had confidence in Scott that he was working for us in getting the price for our property that we wanted. He has always kept us informed along the way and we were confident knowing that he knew the market well and was able to guide us in the right direction for a fantastic outcome.

He kept in contact throughout the sales campaign, gave us some great tips for a successful sale and conducted open homes and follow ups as if it was own home to sell. We highly reccommend Scott Henshaw to take care of your property sale and our next one too! Thanks for the great experience Scott :)

Scott provided constant feedback and reports on the marketing process.

From the initial approach up until completion was of an excellent standard. Any questions or problems were attended to without any hesitation.

Scott's effort to get things done, keep all updated, with an efficient and professional manner, are exceptional. He also knew the local market.