Scott was a happy pleasant person to work with and was professional in selling our house. He always answered our questions and provided assistance when we asked. Communication from Scott and Gus (although only heard from Gus twice) was disappointing. We found it inpersonal that we never knew when our open inspections would be until we saw it on realestate.com, and we always had to ring and ask for feedback about how the inspections went. The For sale sign appeared and disappeared with no notification. Once a contract was signed on our house we heard nothing until we rang to ask what we were to do with the keys and what time handover would be. We also never received the usb with photos of our house as promised. Scott is a lovely person but communication could be improved so th client knows what is going on without constantly having to chase him up.

