I recently had the pleasure of working with Shad and his team to purchase my new home, and I couldn’t be happier with the experience. Shad was incredibly knowledgeable, attentive, and truly dedicated to helping me through the journey. He listened to all my needs and preferences, and guided me through every step of the process with professionalism and care. His expertise in the real estate market is exceptional, and his friendly demeanor made the entire journey enjoyable. Highly recommend

The Agency staff projected a cheerful optimistic tone. Shad's efforts were partnered with a most capable, efficient, friendly assistant, Isla, with whom we had regular contact. Her willing manner helped sort out any difficulties and we see her work as part of The Agency's overall performance.

Shad and Isla did a great job selling our home. Great communication and managed expectations very well. We would definitely recommend Shad and the team.

We absolutely loved working with Shad and had complete trust in him as the person to get our place sold. We were immediately were impressed by his experience, knowledge and approach to sales. His tenure in that market close to 30 years meant he has seen almost all scenarios before and is able to approach with professionalism, good humour and calm. He was able to help us weigh up our options, leverage offers and talk through various scenarios in final stages of negotiation. Only sad thing about this whole process is that now we’ve bought our next home we won’t get to work with him again for hopefully a very long time! Wouldn’t hesitate to recommend him. Shad is a pro!

Shad as usual was very honest easy to contact and diligent in everything he did for us during the sale of our home his assistant Isla was just as competent and as a team were great to deal with this was our second home sold by shad and thinking that the first time round was great this time round was even better couldn’t say enough about how lucky we were to have shad help us during the process.

Shad assisted us greatly when the vendors solicitor refused our conditions and went to lengths to discuss this with each of the three vendors whom then instructed their solicitor to accept them. Our offer was subsequently accepted so the house wouldn't be ours without his assistance. Very professional in all our dealings.

Shad was recommended as an agent from a number of sources and we were pleased we chose him to sell our property. Shad demonstrates a high level of communication and negotiation skills. His years of experience using a ‘down to Earth’ and straight forward approach was very much appreciated. Shad’s support team worked collaboratively and efficiently during the campaign which reduced the stress of selling our home. Thank you team!

Shad and Isla were exceptional to deal with our recent house purchase. They are a great team, clear communicators, and they were well versed at problem solving - big and small.

Shad was the most professional, personable, and empathetic agent we have ever had the pleasure to work with. He is honest and of utmost integrity. His knowledge of the market resulted in a wonderful outcome for us. We cannot speak or recommend him more highly.

Our experience selling our house through Shad Hassen at The Agency was everything we could have hoped for and more. His efficiency and care together with that of his personal assistant left nothing to be desired. We benefited enormously from his advice and extensive experience and we could not have received a better outcome.

An absolute pro at the top of his game, Shad made it easy for us at every step, explaining things to us patiently, and guiding us through the process. Shad and his team communicated clearly and promptly. He listened to our input and showed clear knowledge of not just the market, but human nature. In another life he could have been a psychotherapist! But I’m glad he sells houses, because we had a great result and sold before auction.

The experience of my Wife and myself was pleasing throughout, particularly as we had little experience of buying or selling a home.