Shane was very honest and clear about the process and what to expect. He had a no nonsense approach which ensured that his experience and knowledge drove a very successful campaign. He kept me informed every step of the way and made sure the process had the minimum amount of stress.
Shane made looking for our new home to purchase really easy. He kept constant touch points with us throughout the experience. He also answered all our questions in a timely manner and in depth. Great knowledge of the local area
Shane had a great knowledge of the local market and was a realistic agent.
Shane was fantastic to deal with - very prompt at arranging inspections and worked hard to close a deal. Very personable, responsive and easy to deal with. Smooth transaction and great service.
You know when you meet someone and you instantly feel a connection? A warm, welcoming, friendly, smiling person stands in front of you and you instantly know that they are the one? That is how we felt when we engaged Shane to sell our beloved family home. It was a hard time for our family, closing the doors on a house that has been in the family since 1972. A place with so many firsts, so many memories- good and bad times. Our hearts were inside this home. As soon as we met Shane, a warm felt energy surrounded us. We laughed, engaged personally and knew that he would treat us, and our home, like his own & do everything he could to help us through a hard time. Shane continually focussed on our well being, communicated every step of the process to us, ensured we understood every step of the sale, and did all of this respectfully and professionally. There were no grey areas. Everything was transparent. Shane is so personable, friendly and what a driven individual! His energy is amazing, he’s commitment and drive is incomparable. I am so completely greatful that we engaged Shane to sell our home and will miss dealing with him & his assistant Roland. Thankyou for everything Shane, you have done our family proud.
Shane and Roland were fantastic through the whole process. They kept me informed on the properties we were interested in and arranged private inspections around our needs. They were both great to deal with.
I chose Buxton Real Estate to sell a Unit in Carrum and was pleasantly surprised when I met Shane O'Sughrue, His expertise and knowledge with the Carrum area was very pleasing, He guided me through the best advertising campaign, and sold at Auction. This was a very emotional and sad time for me, Shane was very caring, understanding and patient. Always there to open up and present the home for open house days. I left decisions to Shane as he seemed so professional and would certainly recommend his services to anyone selling.
Shane was great with us throughout the entire buying process. His vast experience and knowledge was quite helpful for us as this purchase was our first home. He was also very professional throughout everything and while he answered all of our questions, he did so in a way that didn't compromise his clients.
Mr Shane O'Sughrue demonstrated a high level of professionalism and excellence throughout our real estate interaction, in preparing, marketing and auctioning my mother's property in Chelsea Heights. These are some of my particular comments about Mr O'Sughrue: - he is respectful of the client's wishes and expectations; listening carefully and taking their ideas and issues into consideration; - he has excellent communication skills - open and direct - informing the client of issues/barriers, and seeking the client's input on possible changes; - he is extremely efficient in handling the preparation and sale of a property; tasks and outcomes were clearly timetabled & delivered on by set dates, and there was prompt follow-up with contracts, reports, correspondence and phone calls; - he provided sound and informed advice when sought, especially to a client who does not have any real estate knowledge; - he prepared carefully for the auction; informing the client of the process and strategies to be used, and importantly, remaining positive and upbeat as the auction approached. Finally, Shane brought all his experience and skills together in conducting an excellent auction. All of this meticulous planning and preparation produced a very good outcome in the sale of my mother's house. It has been a pleasure working with Shane, and I will definitely be recommending his services to family, friends and colleagues. I need to add that Mr Shane O'Sughrue was ably assisted by his personal assistant, Mr Roland Johnson. (Dr) Alison Hughes
Shane obviously understands the market and has a very professional marketing approach.He worked hard to achieve a result in a difficult market and showed patience and understanding in his dealings with us. Thanks Shane.
Has extensive market knowledge, enthusiastic and very professional. Definitely the best agent in the area would highly recommend especially in a flat market.
Shane was very professional in his approach to selling our property. He answered all of our questions and guided us through the whole process. I would recommend Shane and the team to anyone thinking of making a move in the property market.
