Exceptional knowledge, extremely helpful and was full of great tips. His communication was 10/10. Ive had alot of other agents not even get back to me but shane always on the ball!
Purchased a property at auction through Shane, professional to deal with and always willing to help with any request ..
We were so happy dealing with Shane as he was honest upfront with his assessment of our property we were selling in Concord. Shane would provide constant updates during the 4 week Auction campaign and was an absolute pleasure to deal with. We were delighted with the result of the Auction as we achieved a 5% higher sale then the reserve and we would not hesitate to recommend Shane and the team at Horwood Nolan Concord. Thank you
Working with Shane during these testing times was a delight. His open communication, market knowledge and professionalism made the selling experience less stressful and kept us on track. I would recommend Shane & the team at Horwood Nolan.
Shane Sullivan managed the sale of my home in difficult circumstances. He was always very professional but caring at the same time. After 36 years in my home, it was a difficult decision to make to sell the house and Shane was very understanding of the circumstances and very supportive of me as the vendor. Once the decision was made, Shane organised and managed the process very professionally. I was always kept fully informed along the way by phone and emails. From date of decision to the date of sale was about a 6 week process. The response to Shane's campaign was excellent but then his knowledge of the market, attention to detail and professionalism was a positive influence for both me and the buyers. Shane achieved a $400,000 premium on top of the indicative price for me and while still difficult leaving my home of 36 years, it has all been made so much easier because of Shane Sullivan.
Shane and his team are he most trustworthy agents I’ve ever seen. Not only are they efficient and hardworking at what they do, they are the most cooperative and considerate to their clients. I personally will do nothing in the field without Shane’s consultation.
With no hesitation and wholeheartedness we recommend Shane as a selling agent. It was some time from our initial enquiry before we were ‘ready’ to list our property for sale. During this time, Shane persevered with subtle persistence. He was intuitive in understanding our concerns and assertive in addressing issues. We both connected with Shane, over other agents we met with, finding him ‘real’, genuine, patient, professional and very likeable. He achieved an excellent result in a slowing, downward turning market.
Shane is a charming, personable, convincing Agent. He certainly can talk the talk, but falls short when it comes to walking the talk! Our property was slightly unusual given that it required 3 of his team to be present during inspections. The apartment included two dedicated, LARGE storerooms located on a separate level from our 2 storey apartment. You just don't get storerooms in an apartment block like we had. Right upfront we stressed the value of these and requested that Shane have 3 people attend all showings. Yes, yes, yes, he said. No, this never happened. Shane continually said that buyers saw potential well below our asking price. No wonder, they never saw the storerooms. Not even the successful buyer saw the storerooms until after they bought our place. Faces lit up when they realised the bonus in their purchase. Shane has a fire in his belly, but lacks experience and follow through. He didn't negotiate during the auction, his colleague did - which was a surprise arrival. No advance notice and Shane really didn't undertake the negotiation. Shane didn't invest our deposit as requested and then gave us a story about staff changes in their accounts department. We checked, they don't have one. Finally, his office rang our lawyer to check the split of the interest on the deposit (4 month settlement period) - which we insisted they pay us. Surely, any agent should know what this is - or look it up in the contract! We expressed our concerns post sale via email and didn't hear from him. In the end, "sorry for the delay...I simply forgot to write back." Who does that? Overall, too casual and a hit and miss approach to selling property, which resulted in a lack of professionalism. In the end, we sold - but we will never know how much more we could have had if Shane had followed through on several key points.
Very skilled agent, Shane is very transparent and agile in a changing climate. I would recommend Shane to any seller.
Shane was a pleasure to deal with. Genuine, honest and respectable. Thanks again and hope to deal again in the future.
Shane was a joy from start to finish. No other Agent was willing to go above and beyond the call of duty like Shane did. He arranged absolutely everything, even watered my lawns. He was incredibly honest which I find quite amazing in the Real Estate game and he genuinely wants to do his absolute best for you and he achieved a great price into the bargain. I have no hesitation in recommending Shane and can't wait to do business with him again in the future.
