Shantelle's profile

Shantelle's reviews

  5  
Shantelle has 32 reviewsacross 9 different locations, showing 12.
over 3 years ago
Responsive, knowledgeable and helpful.

Shantelle was responsive, knowledgeable and helpful. She answered all our questions and went above and beyond to make the property available for inspection and the whole process seamless.

over 3 years ago
Professional, direct and provided sound advice

If you are looking to engage a real estate agent Shantelle Francis would be a wise choice. Professional, direct and sound advice achieved an excellent result. Importantly to me, a realist sale price was discussed at the outset and I was never put under any pressure to accept an offer. The majority of the sale took place whilst I was overseas so needless to say, Shantelle did a great job.

over 3 years ago
Transparent, honest & showed real integrity

We bought a house with Shantelle & were so impressed we sold with her too. She was transparent, honest & showed real integrity whichever side of the sale contract we were on. Shantelle gave us great, personalised advice throughout the process, & supported our sale with recommendations on how to best present our home, as well as services & tradespeople. Despite a tricky market, Shantelle exceeded the price we wanted in under a week. We would highly recommend her to anyone looking to buy or sell.

over 3 years ago
Strong and clear negotiation skills

Shantelle was so lovely to deal with during our purchase. She gave us important details on the house we were buying and communicated with us. The negotiation of sale was done in a clear and understanding manner and we appreciated her keeping us in the loop. She was a pleasure to speak to and a lovely person!!! Thanks Shantelle

over 3 years ago
Quick responses to messages and calls

Quick responses to messages and calls and helpfully available outside of regular office hours when necessary. Friendly and accommodating.

over 3 years ago
An absolute delight to work with.

Shantelle was absolute delight to work with. Very flexible, timely and knowledgeable as we bought this house interstate. She kept us informed and was always available for any question.

over 3 years ago
Professionalism and insights were of a high quality.

From the moment we had our first meeting with Shantelle we could tell she would be our agent, her professionalism and insights were of a high quality. We have recommended Shantelle to family members thinking of selling and would not hesitate to use her again.

over 3 years ago
Professionalism could not be faulted.

Shantelle had a very good grasp of the prevailing market and achieved an excellent result for me. The whole sales process was seamless from start to finish and her professionalism could not be faulted.

almost 4 years ago
Shantelle was fantastic to deal with.

As a purchaser of a property Shantelle was fantastic to deal with. She was very responsive and transparent throughout the entire process. I would have no hesitation using Shantelle and Buxton for future property transactions.

almost 4 years ago
A pleasure to deal with

A pleasure to deal with. Never required any following up. She was always pro-active in keeping us informed on the progress she was making with the sale. She had an engaging manner and we thought she was very considerate of our requirements.

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