Sharon has great insight on property market, including the particulars of properties she's handling. Honest about the good and bad points. She found out any extra information requested. Easy to contact, even outside business hours. Deliver her promises, with no excuses. Very patient and considerate with circumstances in negotiation. Sharon got seller to fix problems found by building inspection report, all ready for me to move in. During settlement, she deliver property in better condition than during home open. No hidden catch involved, just simply awesome customer service.