Shaun's profile

Shaun's reviews

  4.9  
Shaun has 284 reviewsacross 13 different locations, showing 12.
over 5 years ago
Real and up front

Shaun's knowledge of the market and the reasons behind the anticipated price was faultless. He provided a realistic expectation and worked hard to achieve a result in a very quick timeframe.

almost 6 years ago
Up-front, good communication, attention to detail, visible work effort, success

The first aspect of excellent service was Shaun's contribution to preparing the home for sale. We had previously listed with another agent who threw it onto the market without consultation, before the unit was ready. This led to a wasted 3 months. When we changed to Shaun, he helped us contact the right people to prepare the unit well. The second aspect of excellent service was an up-front discussion about reasonable expectations. by the end of that discussion we know were we stood. 2020 was going to be a difficult time with a somewhat unknown effect on the market space. We set acceptable price ranges, and while the bottom of that range was what we ended up with, all circumstances considered, we were happy with the result, which was a sale in our price range. With the previous agent the house never looked like being sold. The third aspect of excellent service was ongoing communication, We were never in the dark about what was going on. We never felt pressured or bombarded either. In addition, I had strong trust in Shaun both as a seller, and as a professional. I have spoken to literally dozens of real estate agents this year, and many times I know I was being B.S'd. I never felt that way with Shaun. The fourth area of excellence was Shaun's manner, positivity and nature. Throughout the journey I was impressed by his enthusiasm and work effort. I was also impressed by his market knowledge and how he was able to use that to inform his sales approaches. I recommend Shaun as an agent to sellers. You will be in good hands.

almost 6 years ago
Excellent Agent - Great Person

Shaun really went out of his way to help me. He was so easy to talk to and I never felt pushed. I asked him to help me with a few issues even after the sale went unconditional and he was only too happy to oblige, he made my purchase as stress free as possible and when I picked up my keys he had labelled each key - again going out of his way and I received a bottle of Moët, gorgeous candle and card. 5 stars all the way

about 6 years ago
The best agent to work with!

Shaun was an absolute champion and worked tirelessly to get my property sale through. The contract fell through once from one buyer not getting financed approved, the tenants became challenging in getting the home displayed and open for inspection and then the COVID-19 disaster hit! Despite all the hurdles, Shaun and Jilli-Ann were so good to work with. Their communication was honest and excellent at all times and i was fully aware of everything that was happening. I found Shaun through online reviews and as such would highly recommend him to anyone looking to buy or sell their property on the Gold Coast.

over 6 years ago
GENUINE AGENT

Dealing with Jilli-Ann & Shaun was very easy. They came across as genuine people and were very prompt in their responses to all my requests and questions, be that by sms, email, or phone call. I would be happy to recommend them to anyone who required their services.

over 6 years ago
Best in Broadbeach!

Being on my own now, selling our beloved unit and also purchasing another through Shaun in Broadbeach. I thought it would be daunting for me to say the least. How wrong was I! Shaun and his assistant Jill made my task an absolute breeze and enjoyable along the way. What would Harcourts do without the two of them. I am a very thankful and happy client.

over 6 years ago
Best in the business!

I was very anxious when I sold my property knowing i had to buy something else. After selling through Shaun, I received the best service, Shaun & Jill made the experience an absolute breeze. I am a very thankful and happy client!

over 6 years ago
We would highly recommend!

We would like to thank Shaun and his P.A Jilli-Ann for the work they have done selling our apartment. They were both professional and Shaun is very knowledgeable on the area and the current market. Shaun and Jilli-Ann were very helpful in every request or questions that we had for them and nothing seemed to much trouble. We would highly recommend them.

over 6 years ago
Knowledgeable Agent

After making the decision to purchase a lifestyle property in the Broadbeach area, my online search lead me to Shaun Bourke from Harcourts Coastal. Being from Victoria I arranged to view two properties with Shaun. Shaun was relaxed easy going and not pushy in anyway and lead me to purchase the perfect property for my requirements. All my questions were answered and all information was provided and available to enable us to sign contracts immediately. A very simply and easy transaction. I did have one other viewing of a property with a competing agent and felt push to look at things I did not want to buy and enhanced my opinion of Shaun’s style. I would not hesitate in referring Shaun’s services to anyone looking to buy and sell in the area. He has a wonderful team.

almost 7 years ago
More than happy to recommend him to anyone!

Over the three years that we have been dealing with Shaun & Harcourts Coastal, through the purchase, rental & sale of our property, Shaun has always made himself available with the highest level of professionalism & courtesy & we would be more than happy to recommend him to anyone.

almost 7 years ago
Shaun was extremely courteous

We have recently sold our unit after a rather worrying period. Shaun was extremely courteous & very positive that the sale would proceed. He displays a very pleasant personality & we have no hesitation of recommending Shaun to any of our friends. After an agent from an opposition company failed to sell the property we asked Shaun to handle the sale. We were very happy with the result!

almost 7 years ago
We found Shaun and Jilli-Ann extremely professional!

Both Shaun and Jilli-Ann are friendly and made our purchase a very smooth process. They were easily contactable by phone or email and always on hand to answer any questions or concerns at any time. We would highly recommend them to friends and family and would use them ourselves in the future.

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