As estate agents within Melbourne, it was viable for us to handle the sale of the family beach house however, we knew it would be in our best interest to appoint a local agent. Upon meeting the two most credentialed agents in Jan Juc/Torquay, it was clear Shaun had the market share and an impressive performance history. It was obvious that we were dealing with someone who is down to earth and one of the good guys. His knowledge of the market, and in particular sales that were/were not relevant to us, made it very clear just how experienced he is. Shaun is a true professional who knows his craft and is very much a cut above the rest. We soon discovered that the locals hold Shaun in very high regards, stating that “Shaun is the man to talk to if you are looking to buy or sell!” This left us in no doubt that we had made the right decision. Shaun and the team exceeded expectations with their service delivery and overall communication. Shaun is a hands-on operator who leads from the front, providing updates via phone calls, text messages and emails, which is no easy task when you are a Director of a business. Shaun delivered on all promises – nothing was ever too much trouble. We are truly appreciative of the effort, energy and enthusiasm shown throughout a campaign. Shaun’s negotiation skills are first class, having patiently and diligently gone through the process of ruling out interested parties and guiding the purchaser to the final sale price. Of note, is the fact the during earlier negotiations we had indicated that we’d sell the property for $25,000 less, if he felt that was the best likely outcome. Despite that, he followed due process which resulted in another buyer, and an offer at the full asking price, with no discount. I can confidently say Shaun is an agent who leaves nothing on the table and misses no opportunities. If you are looking for a pleasant real estate experience and a premium sale price, Shaun is worth the investment and is the man for the job!

I was very pleased with the work done by Shaun and his staff. They worked hard to connect with potential buyers and showed the property to he best advantage. One Agency staff are very pleasant to deal with and made sure that I was always updated with what was happening.

With more buyers than houses to sell it would be easy to become complacent and this is definitely not the case with Shaun.

There is a reason why this guy is the most well know agent in Torquay, because he is very good at his job.

We selected Shaun on the basis of his reputation as the King of the Jan Juc property market and, after taking us through his sale process, we had high expectations of reaching - or even exceeding - our magic number. While we sold at the top of Shaun's recommended advertised range, we fell short, which left us a tad disappointed. Amanda, Karen and Liz were very helpful and accessible throughout the marketing campaign. We spoke most with Shaun during the final negotiation stage and have no doubt he was doing a lot of work - on both our and the prospective buyers' behalf - behind the scenes. We were happy with the result but not as delighted as we thought we'd be after Shaun persuaded us to go with his agency. Maybe our expectations were too high for him to achieve but, at the end of the day, we were left a bit underwhelmed.

Buying your first home is a massive step and can be a stressful time So thanks Shaun for helping us negiotate the tricky path with your time and expertise. .After years of saving we started house hunting. We looked at a lot of houses that were beautiful but out of our price range and a lot that were affordable but didn’t quite fit the bill. It can be hard to stick to what you really want . Our patience was starting to wear thin when Shaun rang with one that had come on the market he thought we would like . We knew straight away this was it. It ticked all our boxes, close to the beach, lots of sunshine streaming in, and a big north facing back yard in a quiet court. Now that we are in we are thrilled to call it our home. Shaun answered all our questions and arranged extra times for us to look through to ease our nerves before we signed on the dotted line. So thanks Shaun and One Agency for everything

I would highly recommend appointing One Agency to anyone who is selling their property. Sean and his competent team were really easy to work with. Selling your family home is an arduous task on so many levels, but I have to say that Sean and all his advice made the process an uncomplicated one with a successful outcome.

We would recommend Shaun to any perspective vendors. Shaun was a very effective communicator with us through the sale process. Any fears we expressed were acknowledged and eased with a calming discussion, sometimes late evening. Market awareness was scarily accurate. We would sell with Shaun again in the future.

In our opinion, Shaun and his team ran a great campaign, and the successful sale of our property was a direct result of this. They communicated with us frequently to give updates, and we felt that the entire team was working together to actively ensure that we achieved the result we were after. Most importantly, Shaun was always direct and open, which is very important to us.

Shaun (and Matt) made my experience in selling my parents home so easy and stress free. For me this was quite an emotional time and I appreciated the care and respect Shaun showed in all his dealings. I would recommend OneAgency to anyone wanting to sell their property.

Shaun was a fantastic agent to deal with. We approached him as we were interested in purchasing a house in Jan Juc. We informed him of our criteria and he came back to us with a couple of properties that might be of interest. One of which we ended up buying. Shaun was great with communicating and helping us through the process of buying a house. He had extensive knowledge of the location as well as the property. We really trusted his expertise. We would absolutely buy or sell a house through Shaun in the future. Erin & Trev Hughes

Shaun and his team at One Agency were the best. Every aspect of our sale was well managed. Professional approach. Minimally invasive. All aspects handled with diplomacy and in the best interest of both parties. We would use One Agency again and again.