Open and honest from both sides of the fence
Shaun first came on our radar when we bought a new Jan Juc house, and his open and honest communication throughout the buying process made him an obvious candidate to sell our existing home a few months later. When we interviewed Shaun and 3 other agents, his answers demonstrated that he thought carefully about each sale as a unique process, and he was able to articulate why particular approaches would or would not work for a given property.
During the short time the house was on the market, Shaun kept us informed about all potential buyers, and his individual approach to each of them.
As both buyer and seller, I was impressed with the way Shaun handled the negotiation process. In both cases, he facilitated an outcome that kept both sides happy. By being open and honest about where each party and the market in general sits on price, he was able to negotiate a strong (but fair) offer without resorting to hard-sell tactics that leave a sour taste afterwards.
I would definitely recommend Shaun and his team to anyone looking to buy or sell on the surf coast.