From my first enquiry of the inspection and throughout the whole buying process, Shay was immediate to respond and quick to action. She booked me in as soon as I was available for an inspection, working around my busy schedule, and gave me sufficient time to look around. Shay was always available to answer my questions (as a first home buyer there were a lot!) but she never made me feel like I was a burden, she explained the process in a way that was easy to understand and always clarified if necessary. Shay was always willing to go above and beyond, she made buying my first house a memorable experience and I couldn’t thank her enough!


