Shelley's profile

Shelley's reviews

  4.9  
Shelley has 27 reviewsacross 9 different locations, showing 12.
almost 3 years ago
Best Estate Agent Ever!

Shelley Orfanellis is the best agent I have used & I’ve sold 7 houses. She is highly proficient & professional, but also very friendly & helpful in all aspects of buying & selling. She attends to queries extremely promptly and keeps you notified constantly about what is happening throughout the campaign. She follows up on potential buyers & makes sure she does it in a non pushy way, so that buyers don’t feel hassled. She always has time to speak to you & never appears rushed, which I’m sure she is at times. She sold my property single handedly, no other agent involved, through sheer hard work & dedication to her job. Shelley comes with the highest recommendation I can offer and I would not hesitate to use her again. Thank you Shelley, you made a potentially stressful time so easy.

almost 3 years ago
Excellent and professional.

I found Shelley to be very informative of the property and showed great empathy for the vendors and our need.

about 3 years ago
Professional and Supportive

Shelley faced a few challenges selling our house in the current market, but she made sure she left no stone unturned in order to get us a great result. Her communication was always fantastic and we knew what was going on every step of the way. She was professional, supportive, respectful and always ready with a smile. Thank you Shelley :-)

over 3 years ago
An experience and diligent agent from start to finish

We couldn’t have wished for a better agent to sell our home. Shelley has not only managed the sales process and buyers throughout but also project-managed the improvements, staging and many other things to help us present our property at its best. She always kept us informed, was polite and updated us about market conditions. We can highly recommend Shelley.

over 3 years ago
Approachable and professional

Shelley is an extremely approachable, communicative person - for both buyers and vendors alike. She kept us informed and was readily available to respond to my queries. She thoroughly assessed the current market and approached our sale with a high level of professionalism.

over 3 years ago
Very satisfied

Shelley has a lovely manner and is very professional in her dealings with people. I would be very happy to recommend her to others .

almost 4 years ago
Very Happy Buyer

Shelley was very professional. She communicated to both us and the seller very well. We inspected the property multiple times, and Shelley was always there to meet our demands. She even organized an open with the seller just for our kids after we made the deal. Thanks for everything Shelley.

almost 4 years ago
Review for Nick Johnstone

Shelley’s diligence and professionalism has been exemplary during our sale process in Black Rock. We would highly recommend Shelley & your your agency.

almost 4 years ago
Excellent service.

Shelley has excellent market knowledge. I always felt I was being listened to. She was promt and gave timely feedback . Always felt she was doing her utmost in the process of selling my property. I have a high regard for her as an agent. In my anxious moments she was very supportive and understanding. Cannot fault her.

over 4 years ago
easy - no stress

Shelley and Nick were a delight to work with. I had the property listed with another agent for 4 mths and SO and NJ took over and got the price i wanted in 3 weeks. Shelley is the best ! Organised ancillary things for me which I didn't have time to do. I can't see myself every using another agent !

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