Shenal was amazing to work with. She was considerate and empathetic during what can be a stressful period. Throughout the entire process she kept us informed and made us feel reassured and supported at every stage. Her professionalism, kindness, and genuine care made all the difference. We couldn't have asked for a better agent and would highly recommend her.
A strong understanding of the Clayfield market place helped both the Buyer and the Seller reach an amicable outcome in a very clean transaction.
Shenal was very easy to get along with. She was upfront and open with communication and kept me regularly informed. She gave realistic expectations of the market and was enjoyable to work with.
If you think you know what it means for a real estate agent to 'go above and beyond,' you haven't met Shenal. She came to us as a recommendation through a very good friend, but even the highest praise couldn't have prepared Harmony and me for just how simply amazing she is. Selling a home can be overwhelming, but Shenal’s presence was a constant source of calm and confidence. The sheer dedication and passion she poured into the sale of our house is something I genuinely thought I would never see from a real estate company. There is the standard level of exceptional service, and then there is Shenal. She didn't just sell our house, she put her whole heart into the process. We are so deeply grateful for everything she did for us. It is not a statement I make lightly, If you want an agent who genuinely cares, Shenal is in a league of her own
Shenal brought together a balance of professional insight and personal warmth guiding us in navigating a big decision for our family with a calm confidence.
Shenal is a very skilled real estate agent in the Clayfield/Ascot area and I would highly recommend her. She has really great skills in terms of engaging and establishing vendor priorities, and was extremely prompt and proactive with the listing of our 2br unit in Clayfield. I feel that she achieved an excellent result in the sale of our property. I found her to be very personable as well as detail oriented and focused. We interviewed two other agents before choosing Shenal, and I felt very confident going forward with our managing our sale. There are subtle differences in approach between agents and I really feel that Shenal is top of the game in terms of setting a realistic price guide, managing an auction and multiple interested buyers, and ultimately getting a result that both vendor and buyer are happy with.
I'm a former owner occupier who had to move overseas, then decided to sell my property from abroad. Shenal was able to organise everything very quickly - from the photos, to the listing, to the open house, and the coordination of offers. I found her very courteous and professional to deal with. She has a great knowledge of the Brisbane market, and within a week of starting the process we were able to lock in a compelling offer. She made everything feel very smooth and easy. I would heartily recommend her services!
I looked at a number of properties with Shenal during my property search in a competitive market before finally purchasing one through her. The experience was genuinely positive from start to finish. Her communication and follow up were always excellent and she was consistently attentive throughout the process. What I appreciated most was how straightforward and down to earth she was to deal with. There was no ego or over the top sales approach. Shenal and her team made the buying experience feel smooth and enjoyable. It is easy to see why she has built such a strong reputation and I am confident her success will only continue to grow. Thank you again Shenal. It was an absolute pleasure dealing with you and your team.
I can't speak highly enough of Shenal as not only an agent, but as a human being after she helped me sell my apartment. She was recommended to me by a friend who she had sold an apartment for recently. Her and Sebastian are a committed team with great knowledge of the market and they provided the most exceptional service at all stages of the sales campaign. I had difficult tenants and was highly emotional about unforeseen challenges that arose, which she handled perfectly. Shenal is dedicated, compassionate and supportive, and cares about her clients and getting the best result for them. I was kept well informed about market feedback immediately after all inspections times, and she communicated directly with my Property Manager so I didn't have to intermediate. In the end, I sold my property for a price I was happy with, and was not pressured to accept a price below market value when the sales campaign hit a few hurdles. I will absolutely use Shenal and Sebastian again, and I recommend you engage them as well. They truly are the best.
Shenal was always available to discuss and share updates during our purchasing process. Her direct and honest approach meant we were able to have effective conversations and weren’t left guessing.
Our experience with Shenal was good. We achieved a sale, albeit a bit lower that what we initially wanted. She was prompt, a good communicator and was always accessible. I would consider using her again for future sales.
