Shenal's profile

Shenal's reviews

  5  
Shenal has 143 reviewsacross 24 different locations, showing 12.
Seller review
There is going above and beyond, and then there is Shenal
2 days ago
There is going above and beyond, and then there is Shenal

If you think you know what it means for a real estate agent to 'go above and beyond,' you haven't met Shenal. She came to us as a recommendation through a very good friend, but even the highest praise couldn't have prepared Harmony and me for just how simply amazing she is. Selling a home can be overwhelming, but Shenal’s presence was a constant source of calm and confidence. The sheer dedication and passion she poured into the sale of our house is something I genuinely thought I would never see from a real estate company. There is the standard level of exceptional service, and then there is Shenal. She didn't just sell our house, she put her whole heart into the process. We are so deeply grateful for everything she did for us. It is not a statement I make lightly, If you want an agent who genuinely cares, Shenal is in a league of her own

Buyer review
Professional and personal
5 days ago
Professional and personal

Shenal brought together a balance of professional insight and personal warmth guiding us in navigating a big decision for our family with a calm confidence.

Seller review
Extremely experienced and hard working agent
6 days ago
Extremely experienced and hard working agent

Shenal is a very skilled real estate agent in the Clayfield/Ascot area and I would highly recommend her. She has really great skills in terms of engaging and establishing vendor priorities, and was extremely prompt and proactive with the listing of our 2br unit in Clayfield. I feel that she achieved an excellent result in the sale of our property. I found her to be very personable as well as detail oriented and focused. We interviewed two other agents before choosing Shenal, and I felt very confident going forward with our managing our sale. There are subtle differences in approach between agents and I really feel that Shenal is top of the game in terms of setting a realistic price guide, managing an auction and multiple interested buyers, and ultimately getting a result that both vendor and buyer are happy with.

Seller review
Helpful, knowledgeable, professional
19 days ago
Helpful, knowledgeable, professional

I'm a former owner occupier who had to move overseas, then decided to sell my property from abroad. Shenal was able to organise everything very quickly - from the photos, to the listing, to the open house, and the coordination of offers. I found her very courteous and professional to deal with. She has a great knowledge of the Brisbane market, and within a week of starting the process we were able to lock in a compelling offer. She made everything feel very smooth and easy. I would heartily recommend her services!

Buyer review
Professional, Genuine and Easy to Deal With
about 2 months ago
Professional, Genuine and Easy to Deal With

I looked at a number of properties with Shenal during my property search in a competitive market before finally purchasing one through her. The experience was genuinely positive from start to finish. Her communication and follow up were always excellent and she was consistently attentive throughout the process. What I appreciated most was how straightforward and down to earth she was to deal with. There was no ego or over the top sales approach. Shenal and her team made the buying experience feel smooth and enjoyable. It is easy to see why she has built such a strong reputation and I am confident her success will only continue to grow. Thank you again Shenal. It was an absolute pleasure dealing with you and your team.

Seller review
Wonderful agent who genuinely cares for her clients and goes above and beyond
about 2 months ago
Wonderful agent who genuinely cares for her clients and goes above and beyond

I can't speak highly enough of Shenal as not only an agent, but as a human being after she helped me sell my apartment. She was recommended to me by a friend who she had sold an apartment for recently. Her and Sebastian are a committed team with great knowledge of the market and they provided the most exceptional service at all stages of the sales campaign. I had difficult tenants and was highly emotional about unforeseen challenges that arose, which she handled perfectly. Shenal is dedicated, compassionate and supportive, and cares about her clients and getting the best result for them. I was kept well informed about market feedback immediately after all inspections times, and she communicated directly with my Property Manager so I didn't have to intermediate. In the end, I sold my property for a price I was happy with, and was not pressured to accept a price below market value when the sales campaign hit a few hurdles. I will absolutely use Shenal and Sebastian again, and I recommend you engage them as well. They truly are the best.

Buyer review
Buyer of apartment
3 months ago
Buyer of apartment

Shenal was always available to discuss and share updates during our purchasing process. Her direct and honest approach meant we were able to have effective conversations and weren’t left guessing.

Seller review
Tried hard
4 months ago
Tried hard

Our experience with Shenal was good. We achieved a sale, albeit a bit lower that what we initially wanted. She was prompt, a good communicator and was always accessible. I would consider using her again for future sales.

Buyer review
Excellent agent.
4 months ago
Excellent agent.

Thanks for helping me to get an investment property.

Seller review
Genuine, friendly and hard working. You should pick Shenal to sell
4 months ago
Genuine, friendly and hard working. You should pick Shenal to sell

We got in touch with Shenal and her team after we saw that she was selling so many apartments just like ours in our neighbourhood. From the moment we contacted her, she was friendly, warm and easy to talk to. She spoke in real words that made the process easy to understand, which made us feel comfort and confident that she was the right person to sell our apartment. She even offered us some advice on purchasing our next home, giving us the confidence to attend an auction for the first time. Shenal met with us at a time that suited our busy work schedules, and it was clear from our conversation that she has excellent market knowledge. She was able to reassure us on different steps of the process that helped us to sell more confidently and a lot faster than we were expecting. She used her great client data base to host an open home before our apartment went onto the market which ultimately led us to selling it for a price that we were extremely happy with in a time frame that exceeded our expectations. She followed up with any questions we had along the way immediately, often texting back and forth with us after business hours which was very reassuring and highlighted how much she valued us. Her team were also a delight to deal with, Seb and Luke. They were friendly, approachable and down to earth guys who we were very understanding of our situation and we were more than happy to hand over our keys to for the open homes. Overall, we couldn’t be happier with Shenal and her team! You should absolutely choose them to sell your home.

Seller review
Excellent
6 months ago
Excellent

We had an excellent experience with Shenal selling our home. From the very beginning she was personable, honest and extremely easy to communicate with. She kept us informed every step of the way and made what can be a very stressful process feel smooth and manageable. Shenal always had our best interests at heart. Her integrity and professionalism truly set her apart. We couldn’t recommend Shenal highly enough and would absolutely work with her again.

Buyer review
Shenai was amazing
7 months ago
Shenai was amazing

Buying ftom sydney as moving to look after my mum Shenai made me aware of differences between nsw and qld and shepherded me thro thevprocess hood vommunicator

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