Shenal's profile

Shenal's reviews

  5  
Shenal has 139 reviewsacross 23 different locations, showing 12.
Buyer review
Professional, Genuine and Easy to Deal With
about 12 hours ago
Professional, Genuine and Easy to Deal With

I looked at a number of properties with Shenal during my property search in a competitive market before finally purchasing one through her. The experience was genuinely positive from start to finish. Her communication and follow up were always excellent and she was consistently attentive throughout the process. What I appreciated most was how straightforward and down to earth she was to deal with. There was no ego or over the top sales approach. Shenal and her team made the buying experience feel smooth and enjoyable. It is easy to see why she has built such a strong reputation and I am confident her success will only continue to grow. Thank you again Shenal. It was an absolute pleasure dealing with you and your team.

Seller review
Wonderful agent who genuinely cares for her clients and goes above and beyond
6 days ago
Wonderful agent who genuinely cares for her clients and goes above and beyond

I can't speak highly enough of Shenal as not only an agent, but as a human being after she helped me sell my apartment. She was recommended to me by a friend who she had sold an apartment for recently. Her and Sebastian are a committed team with great knowledge of the market and they provided the most exceptional service at all stages of the sales campaign. I had difficult tenants and was highly emotional about unforeseen challenges that arose, which she handled perfectly. Shenal is dedicated, compassionate and supportive, and cares about her clients and getting the best result for them. I was kept well informed about market feedback immediately after all inspections times, and she communicated directly with my Property Manager so I didn't have to intermediate. In the end, I sold my property for a price I was happy with, and was not pressured to accept a price below market value when the sales campaign hit a few hurdles. I will absolutely use Shenal and Sebastian again, and I recommend you engage them as well. They truly are the best.

Buyer review
Buyer of apartment
about 2 months ago
Buyer of apartment

Shenal was always available to discuss and share updates during our purchasing process. Her direct and honest approach meant we were able to have effective conversations and weren’t left guessing.

Seller review
Tried hard
2 months ago
Tried hard

Our experience with Shenal was good. We achieved a sale, albeit a bit lower that what we initially wanted. She was prompt, a good communicator and was always accessible. I would consider using her again for future sales.

Buyer review
Excellent agent.
2 months ago
Excellent agent.

Thanks for helping me to get an investment property.

Seller review
Genuine, friendly and hard working. You should pick Shenal to sell
3 months ago
Genuine, friendly and hard working. You should pick Shenal to sell

We got in touch with Shenal and her team after we saw that she was selling so many apartments just like ours in our neighbourhood. From the moment we contacted her, she was friendly, warm and easy to talk to. She spoke in real words that made the process easy to understand, which made us feel comfort and confident that she was the right person to sell our apartment. She even offered us some advice on purchasing our next home, giving us the confidence to attend an auction for the first time. Shenal met with us at a time that suited our busy work schedules, and it was clear from our conversation that she has excellent market knowledge. She was able to reassure us on different steps of the process that helped us to sell more confidently and a lot faster than we were expecting. She used her great client data base to host an open home before our apartment went onto the market which ultimately led us to selling it for a price that we were extremely happy with in a time frame that exceeded our expectations. She followed up with any questions we had along the way immediately, often texting back and forth with us after business hours which was very reassuring and highlighted how much she valued us. Her team were also a delight to deal with, Seb and Luke. They were friendly, approachable and down to earth guys who we were very understanding of our situation and we were more than happy to hand over our keys to for the open homes. Overall, we couldn’t be happier with Shenal and her team! You should absolutely choose them to sell your home.

Seller review
Excellent
5 months ago
Excellent

We had an excellent experience with Shenal selling our home. From the very beginning she was personable, honest and extremely easy to communicate with. She kept us informed every step of the way and made what can be a very stressful process feel smooth and manageable. Shenal always had our best interests at heart. Her integrity and professionalism truly set her apart. We couldn’t recommend Shenal highly enough and would absolutely work with her again.

Buyer review
Shenai was amazing
5 months ago
Shenai was amazing

Buying ftom sydney as moving to look after my mum Shenai made me aware of differences between nsw and qld and shepherded me thro thevprocess hood vommunicator

Seller review
Excellent experience
5 months ago
Excellent experience

Thanks to Shanel for her professionalism and support. Marketing knowledge and communication was excellent. Shanel gave an impression appraisal of my property from the start and able to follow through on sale price. All preparations for sale was done by her such that the settlement process felt easy. She offered her support throughout the sale process.

Buyer review
Seamless first home buyer journey
6 months ago
Seamless first home buyer journey

Working with Shenal for our first home purchase was a great experience. From the very beginning, Shenal's rapid response times were a greatly valued; we never had to wait long for crucial information or updates. She was incredibly eager to assist us at every juncture of the process, making us feel fully supported and valued. I would highly recommend Shenal for any prospective client or buyer.

Seller review
Agent who is there to help
6 months ago
Agent who is there to help

Shenal is a very transparent agent who is there to help her vendors but is also realistic for buyers. She made the process of selling our home stress free, simple and really gave us the confidence she would be the agent to get us the best outcome, which she did. She has a great knowledge of the local Clayfield area and was always so willing to help with our needs even post sale.

Buyer review
Warm, attentive, and professional
6 months ago
Warm, attentive, and professional

Shenal as an agent is proactive, punctual, and consistently professional. It was a pleasure to hear from her and to work with her. She was available and open when it came to answering our questions or clarifying information or processes. As a person, she is bright, welcoming, and understanding, which made working with her not only easy, but enjoyable. I would (and will) recommend Shenal and can only hope we’ll have a chance to work with her again one day.

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