Shiv Arora is a confident, honest person. He is timely in his responses and does not pretend to know everything! What he doesn't know he will find out and let you know as soon as he can! We trusted Shiv to sell our property in this time of unpredictable real estate market and he came through for us. Selling before going to market! He made our experience pain free and would not hesitate to deal with him again.