As an owner based in Europe, I needed an agent who was flexible with the variance in time zone and able to communicate the right information at the right times. Simon delivered in spades, often on the phone during his late night or early morning and ensuring that I had any relevant updates sitting in my inbox for when I woke. Perhaps most impressive was how he smoothly navigated the changing circumstances associated with the coronavirus outbreak, adapting the strategy and daily practicalities seamlessly. Simon's fundamental marketing and selling knowledge and experience are rock solid. As I'm a fastidious customer who likes to be heavily involved, it helped that Simon acknowledged this immediately and adjusted to my needs. He always clearly laid out the options, which allowed us to focus our discussions on the pros and cons, to professionally challenge each other when need be, and ultimately to make informed decisions that we were both aligned on. What also made me comfortable with choosing Simon was knowing first-hand how he interacted with buyers, as he was the agent when I had originally purchased this house. He came across as personable, genuine, decent, and attentive, and carried that all the way through the process. It left me with complete confidence that he would build strong rapport with potential buyers. If you're looking for an effective, reliable and trustworthy agent, Simon is your guy. And partnered with Nicole, they complement each other perfectly to make a highly capable duo!
