Following a tremendous job on the sale of my first property, I engaged Simon for the sale of my second townhouse. I trusted his Bentleigh market know-how, his overall demeanour and his ability to deliver results - three fundamental traits in securing an agent for my property. Additionally, the process for the sale of my first place was seamless and stress free – past performance is usually a reliable source of future performance – hence I chose Simon, James and the team at Buxton. I noticed two driving qualities that made the sale of my second property just as seamless as the first, transparency and energy. From Day 1, Simon was very open and honest with me – he provided constructive feedback regarding ways in which I could improve the cosmetics and presentation of my place in the lead up to the campaign, he was honest with respect to buyer feedback, and he was open in managing my expectations with regard to pricing and strategy. Conversely, I felt comfortable enough to share my thoughts and opinions with Simon, knowing he listened and took my views on board. Simon’s overall enthusiasm continues to be a point of difference in my choosing him as my ‘go-to’ agent – he works with such passion and energy and this cascades through to his approach and communication with vendors and purchasers. I noticed this time and time again – his positivity helped manage and alleviate any stress I felt and made the process enjoyable! From the beginning, Simon was aware of my reservations regarding listing my property to auction– he asked me to trust in the process and was confident that this was the best approach in order to achieve my desired results. Simon’s confidence and market experience allowed me to trust in the process and I ultimately agreed to listing the property for auction – thankfully so! Simon managed to achieve my ambitious market price and I was thrilled with the end result. Once again, Simon, James and the Buxton team delivered! Thank you!


