Stacey Arlott

She is professional and always available to answer questions. My sale was on a time line (contract elsewhere) and Stacy made this very stressful experience calmer with her words! Recommend Stacy 100%

Despite a very difficult and abrupt change in the residential realestate market, Stacey calmly and competently navigated the sale of our property. We were impressed at her persistence and resilience despite the many challenges we faced.

Stacey is well versed in our market being a local. This also helps with contacts regarding anything that might need a little help when bringing a house to market such as painting, maintenance or even contacts looking to buy. Stacey's professionalism was unwavering even when the initial burst of groups passed following ad on market. Stacey kept us in the loop at all times of the negotiation process and was available all through settlement. Very friendly and trustworthy.

This experience began with me cold calling Stacey to find my agent. Not only did she answer it whilst she was on holidays, she did a complete analysis including a clear marketing campaign and communication schedule that same day. Communication was exceptional and always would call when she said she would and called back the same day if she missed my call. In what was potentially a stressful time, she navigated our sale with composure and sometimes humour. Whilst we sold in the start of a slowing market, Stacey gave the best advice and got us the best price which we were very happy with. She exceeded our expectations for a sales agent and we had a great experience.

Stacey's appraisal was realistic: her approach to presentation of the property was fastidious, her photos were not fake, her marketing and negotiating was bang on target. Stacey was always there to take our calls in person, and was able to achieve a result which pleasantly surprised us. From a sellers point of view, she ticks all the boxes.

Stacey was fantastic to work with from start to finish. Her communication was clear, consistent, and always timely, which made the whole process stress‑free. She demonstrated strong knowledge of the Mackay market and gave honest, realistic advice that helped me feel confident in every decision. Stacey handled negotiations professionally and achieved a result that met or exceeded my expectations. She kept me updated at every stage and was always available to answer questions. I would happily recommend Stacey to anyone looking for a reliable and experienced agent.