Stefan's profile

Stefan's reviews

  4.9  
Stefan has 212 reviewsacross 21 different locations, showing 12.
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Seller review
A GREAT AGENT TO DEAL WITH
over 6 years ago
A GREAT AGENT TO DEAL WITH

Stefan, from Fletchers, had been interested in my house for several years and had always kept me up to date on sales and market interest in the Box Hill South area. When the time came to sell, I approached Fletchers, and another agent. Both agents were very good but Stefan seemed more knowledgeable about the area. He was very clear about his expectations and I decided to go with him to auction. After two weeks, Stefan had a number of good offers and eventually achieved a before-auction price nearly $100,000 over my range top figure. Absolutely delighted with the result.

Seller review
My Experiences with Stefan
over 6 years ago
My Experiences with Stefan

We were extremely happy with Stefan's performance throughout the entire sale processes. His extensive knowledge and experiences clearly demonstrated by his approaches, planning, advice and high level of communication which were my requirements for a smooth and worry free engagement. Whilst details were not discussed, I know that he did a lot of interactions with potential buyers leading to their enthusiastic bidding. I would recommend Stefan to anyone who is looking for a professional and worry free consultant in buying or selling of properties

Seller review
Professional and supportive and low key
over 6 years ago
Professional and supportive and low key

As this was the first time I have sold a house I wanted to get the right person to look after me and guide me through the process. I met a number of agents from various estate agencies. I do not like high pressure salesmen. Stefan stood out from the others by his calm demeanour. I felt I could trust him and he would treat me with respect and deal with me in an honest manner. My expectations were fulfilled. He was always professional and patiently explained what I had to do. I would highly recommend him. Thankyou Stefan.

Seller review
a fantastic agent to work with.
over 6 years ago
a fantastic agent to work with.

stefan was always highly professional, calm and personable. He has excellent communication skills and a pleasure to deal with.

Seller review
If only all agents were thsi good.
almost 7 years ago
If only all agents were thsi good.

We cannot fault Stefan on his professionalism, knowledge and ultimate ability to achieve a great result. We wouldhave no hesitation in recommending him to intending sellers.

Seller review
Excellent performance
almost 7 years ago
Excellent performance

From the outset Stefan was very professional and displayed a deep understanding of the local dynamics around the property. Through out the campaign he was kept us well informed of all interest in the property and provided useful insights around the approach to the campaign and enabled us to make informed decisions as required. Overall a very good experience.

Seller review
Stefan Cook (and Rob Sheahan) are genuine agents - and that is what you want.
almost 7 years ago
Stefan Cook (and Rob Sheahan) are genuine agents - and that is what you want.

We were overwhelmed by the amount of effort Stefan and Rob put into selling our home for the price we desired, not to mention their excellent level of communication. Rob's voicemail even changes with the date - an awesome little touch. From video updates(!) to emails, phone calls, and texts, this Fletchers team was always on hand, and consistently on point with updates on our situation. Stefan and Rob used lateral thinking to optimise opportunities, E.G. ensuring open inspection times connected with other homes in the area so groups of prospective buyers could easily check out several homes in a short period of time. However, the most important aspect of our experience worth mentioning was Stefan and Rob's genuine approach to an industry often fraught with those who are willing to bend the rules. Their straightforward, honest approach to both vendors and buyers is worth every cent - they'll tell you how it is; not simply what you want to hear. This type of integrity is what we look for in anyone we do business with. Plus, they're very personable people who communicate on a friendly, egalitarian level. Top notch all the way.

Seller review
A very caring honest genuine personality
almost 7 years ago
A very caring honest genuine personality

Stefan’s market knowledge and guidance was relayed in a honest and confident manner instilling trust and sincerity in our purchase and sale.

Seller review
Organised and Professional
almost 7 years ago
Organised and Professional

Stefan was very impressive to deal with and always on time. He answered my texts and calls instantly, and was kind and helpful. He worked very well with the rest of the Fletchers team. There was a genuine sense of care and doing things right for both parties, which I value. This is the second home we’ve sold with Fletchers and I will choose them again in the future. Thank you.

Seller review
Great result from a great agent
almost 7 years ago
Great result from a great agent

Stefan was so great to work with. Ever attentive, prompt and professional, Stefan kept us well informed on how the campaign was tracking.

Seller review
SOLD IN A TOUGH MARKET
about 7 years ago
SOLD IN A TOUGH MARKET

This is the second time we have used Stefan to sell property for us. The first time was in a buoyant market where we achieved a great price and this time was in a depressed market where we achieved a good price considering the tough market conditions. Stefan’s attention to detail, follow up and great communication meant we were never left wondering - his professionalism and great knowledge of the market were invaluable and we would, and have, recommended him to friends to sell their property when they are ready to go to market.

Seller review
Stefan gave us confidence and peace of mind.
about 7 years ago
Stefan gave us confidence and peace of mind.

As this was the first time my wife and I have sold a home, there was so much we didn't know. We didn't know anything about the process, what to expect or what we needed to do, to have a successful sale. From the first day, Stefan gave us peace of mind. He laid out our options clearly and shared is expert opinion. All of his communication was straight to the point. He answered all of our questions quickly and with examples gained from his previous experiences. Stefan worked hard to get as many potential buyers as he could. On the day of auction, Stefan gave us confidence. He had prepared several interested buyers and they were all involved in the bidding. We got an excellent price for our property. While this is obviously the most important result when selling a home, that we could trust and had confidence in Stefan made the process much less stressful than we anticipated. We are very grateful and couldn't recommend him highly enough.

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