Steph's profile

Steph's reviews

  5  
Steph has 56 reviewsacross 16 different locations, showing 12.
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Steph's qualities as told by our client reviews: dedicated, attentive, supportive, well-prepared, responsive, local expert, clear communication.
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Buyer review
Professionalism with kindness, patience and excellent marketknowledge
13 days ago
Professionalism with kindness, patience and excellent marketknowledge

We can't thank Steph enough for her support and guidance every step of the way with the purchase of our beautiful new home! Her communication is excellent and adaptable to suit personal requirements often having to communicate well after business hours when we were available. She is the calm voice of reason when emotion and overwhelm take hold gently guiding through the process seamlessly. Steph's negotiation skills are on point also, never breaching confidentiality of her client while gently coaxing the process along to an outcome leaving both parties very happy! Steph is an absolute breath of fresh air in the previously male dominated industry. There is no pretentiousness, no judgement and no games. Just straight up genuine professionalism delivered in a manner that is second to none. Remember the name, Steph is destined to be a Real Estate Agent Superstar! 🌟

Seller review
What an absolute asset Steph is to HIVE
14 days ago
What an absolute asset Steph is to HIVE

We engaged Hive to sell our beloved home of almost 40 years so we were very unsure of how to go about it. From the moment Steph introduced hrrself and walked through our door we knew we were in good hands. Steph walked us through the process of selling our home from the Hive point of view. Steph was knowledgeable, answered any questions we had throughout the whole campaign and always kept us informed and up to date. If we had a concern Steph either sorted it immediately or pointed us on the right direction. Stephs lovely warm and calm personality gave us confidence which in turn allowed us to remain calm in this very unknown market. Steph was always prompt and on time and beautifully presented. With Steph's professionalism and knowledge she was able to secure an offer after only 13 days on the market which was incredible during the downturn in the market at the moment. We cannot speak highly enough of Steph and HIVE are very lucky to have her. I would not hesitate and will recommend Steph to anyone we know selling their property.

Seller review
Excellent and trustworthy communicator
16 days ago
Excellent and trustworthy communicator

Steph is very personable and charming, and a pleasure to deal with. She is an excellent communicator who chooses her words carefully and well, and is always reliable in her communication and in doing what she says she will do, when she says she will do it. Throughout the sale of my property, she was professional, organised and dependable. She communicated clearly, followed through on commitments and gave me confidence that matters were being handled properly. Her approachable manner, attention to detail and reliability made the process easier and more reassuring. I appreciated her professionalism and the care she brought to the sale, and would be happy to recommend her to others looking for a real estate agent.

Buyer review
Absolute professional
19 days ago
Absolute professional

Steph was delightful to deal with. She was an absolute professional while also providing empathy to us, during a very emotional time. She understood our needs while also negotiating the best outcome for her vendor. We’d highly recommend Steph as a truly great agent.

Seller review
Exceptional service, market knowledge and genuine commitment from start to finish
about 2 months ago
Exceptional service, market knowledge and genuine commitment from start to finish

We couldn’t be more grateful for the incredible job Steph did selling our investment property. From the very beginning, she was extremely responsive, professional and knowledgeable, and we always felt that we were in capable hands. Steph's understanding of the market was excellent and she kept us informed throughout the entire process. What really stood out was how much she went above and beyond for us. She didn’t just do the job — she genuinely took ownership, found solutions, followed things through and made sure things got done. Steph's communication, negotiation skills and professionalism were exceptional, and we always felt that she had our best interests at heart. Selling a property can be stressful, but she made the whole experience so much easier for us. We are incredibly grateful for everything she did and would have no hesitation in recommending her to anyone looking for an agent who is responsive, knowledgeable, hardworking and genuinely committed to getting the best possible outcome for her clients.

Seller review
A very successful sale.
about 2 months ago
A very successful sale.

My experiences with Steph have been extremely positive. From the moment I gave the go-ahead to Steph for the sale her professionalism was on full display. Her planning for the campaign was meticulous and the final product well and truly did the house justice. The styling, photos and supporting write-up were all first rate and this was reflected in the impressive amount of interest displayed when the campaign went live. Also impressive was the way Steph reached out to potential buyers in the lead up to the launch - there was a lot of anticipation. Of real significance was the way in which Steph saw the potential to modify the campaign once it had started. This was due to the sheer volume of interest shown at the first couple of Open Houses. This change in strategy worked very well resulting in a most satisfactory outcome from my perspective. Of course, Steph's engaging personality played an important role. She is exuberant, friendly and has the wonderful ability to focus on the client and their needs. At all times I felt that Stephe had my interests as her main priority. This, combined with another strength, communication skills, ensured that the whole process went smoothly. At all times I felt 'in the loop' knowing exactly where I stood and what was going on. I am very happy to give Steph my strongest endorsement, she has earned it.

Buyer review
Excellent service quality
about 2 months ago
Excellent service quality

Quick to respond, finds the answers to questions asked and always happy to help. As first home buyers Steph was really good walking my partner and I through the process to buy an apartment.

Seller review
Exceptional from start to finish - we could not have asked for a better agent
about 2 months ago
Exceptional from start to finish - we could not have asked for a better agent

We honestly cannot recommend her highly enough. From the very beginning, the level of service, communication and care we received was exceptional. Her communication was next level. We never had to chase her for an update or wonder what was happening. She was always one step ahead, keeping us informed and making sure we knew exactly where things stood. Her knowledge of the market was outstanding, and we trusted her advice completely. Her standards were incredibly high, her organisation impeccable, and every recommendation was spot on. We needed additional work completed before the sale, and she organised everything, including patching, painting and professional cleaning. The services she recommended were very reasonably priced and the quality was fantastic. She genuinely managed the entire process from end to end. Nothing was too much trouble. She hustled for us, stayed on top of every detail and made what could have been a stressful process feel completely seamless. We needed some handholding along the way, and she gave us exactly that without ever making us feel like we were asking too much. I knew I could trust her completely, which when selling a property is invaluable. Despite having other properties and clients, she always made us feel like we were her most important client. That level of personal attention and genuine commitment is incredibly rare. She didn’t simply sell our property; she took ownership of the entire process and ensured everything was done to an exceptionally high standard. We couldn’t be happier or more grateful. We would recommend her without hesitation and would absolutely use her again. Thank you so much for everything. You made such a difference for us, and we genuinely couldn’t have asked for more.

Seller review
Excellent agent
about 2 months ago
Excellent agent

Steph is the best agent I have ever met. She went above and beyond. She gave us excellent advice and her communication was great.

Seller review
Steph was professional, knowledgeable and a pleasure to work with throughout the sale of our home.
about 2 months ago
Steph was professional, knowledgeable and a pleasure to work with throughout the sale of our home.

We couldn’t be happier with the service Steph provided in selling our home. From the very beginning, she was professional, knowledgeable, approachable and always kept us informed throughout the entire process. Steph made what could have been a stressful experience feel much easier. Her advice, communication and attention to detail were excellent, and we always felt confident that she had our best interests at heart. Her knowledge of the market and dedication to achieving the best possible result really showed, and we were absolutely thrilled with the outcome. We would highly recommend Steph to anyone thinking about buying or selling a property. Thank you, Steph, for all your hard work and for making the sale of our home such a positive experience!

Buyer review
Incredibly supportive
2 months ago
Incredibly supportive

Steph has been incredible. She’s super lovely and communicative. She went above and beyond to assist me with this purchase, including chasing down answers to my many questions, opening the house multiple times for me, and even calling to congratulate me when we exchanged. I’ve felt supported the whole way through.

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