Stephen immediately put my mind at ease and provided excellent advice in relation to the house we were buying. He was happy to share his experiences and contacts for trades to help us with our new home. Very personable and down to earth.
Stephen was so helpful during the process of selling our home. He had fantastic knowledge of the ins and outs of getting our home ready for sale, and helped arrange our pre-sale Building and Pest Inspection as well as an electrician to re-do all of our smoke alarms to get it up to the current standards. Stephen also brought around a bunch of packing boxes for us, and offered to help out with anything else we needed. Fantastic service and communication from start to finish.
This is the second time we have had worked with Stephen and Kathleen to sell our house and they made it such a breeze. They went above and beyond to make everything easy for us. They gave great advice and made the whole process run so smoothly. Stephen was so helpful and did so many extra little things like bringing packing boxes and even changing light bulbs and fixing the pool! This was much appreciated! I would have no hesitations to recommend Stephen, Kathleen, and the team and BIWR.
Stephen seems to be a naturally kind and helpful person and this flows into his work as a real estate agent. I think these qualities make him unique in this space. Nothing seems like its too much trouble when it comes to answering questions, giving advice and practical help in the lead up to preparing a house for open homes and potential sale. Stephen's service is unique giving a lot, being a support, offering suggestions and remaining calm. Not to mention the critical part, a successful sale!
We met Stephen early on in our house search. Not only does he have excellent knowledge of the suburb, he is just a lovely human being who projects an honesty which is rare to find in this field of work. Stephen and the team from Brisbane Inner West Realty really go the extra mile- from personally delivering packing boxes to us to several follow ups at key points throughout the settlement process- we always felt well informed and supported. A great team who take the stress out of buying a house!
Nothing was too much trouble for Stephen. He went above and beyond with advice and assistance with all problems I had with my house. Quick to reply and supportive throughout the whole process. It took the stress and pressure out of selling. Thoughtful, professional and knowledgeable. Would highly recommend him.
Stephen shares his love of real estate with wife, Kathleen, but if he wasn't selling houses, he'd be the perfect addition to the Hire-a-Hubby franchise. During the recent sale of our home, he was on hand to move furniture, take rubbish to the dump, and give me a hug and make me smile when I was feeling overwhelmed. You can't fake that level of caring and committment to your clients. Stephen and Kathleen epitomise teamwork, so you'll be in great hands when you choose them to manage your sale.
Stephen was wonderful to work with. He is honest, funny, efficient and offers a refreshingly different approach to the many other agents I engaged with during the selection process. Put simply, Stephen is himself. He offers a genuine perspective on the market, the home, is helpful and easy to communicate with. Together with Kathleen, Jules and Chloe the BIWR made the process of selling an easy one.
Would highly recommend Stephen and Brisbane Inner West Realty to any person looking to buy or sell their home. Stephen genuinely cares about his clients and supported us through every step of thethe buying process. The most genuine and down to earth person you will ever meet in the property world. We greatly appreciate everything you and Kathleen did to support us!!
Fantastic experience from Stephen and Kathleen Kathleen and Stephen could not have been more supportive when we were buying. They were the first agents we dealt with that came across as genuine, and as buyers they certainly made a difference in bringing us to the table. They went well out of their way during the whole (longer than anticipated) process and answered all of our questions honestly. Even after settlement they have continued to help us with the process, stopping in to measure the fridge space we forgot to measure when we couldn't get back and offering to assist with the move where possible. They continue to add lovely touches (moving in package was super helpful and coffee voucher on my birthday for example). We will certainly be using them in the future if possible to buy or sell properties.
