Stephen was fantastic to deal with throughout the entire process. He was always professional, responsive and easy to communicate with, and kept me informed every step of the way. What stood out most was his honesty. He never beat around the bush and was always upfront and transparent, even though he was aware of the personal circumstances surrounding the sale. He approached the situation with genuine empathy, understanding and support, while still providing honest and realistic advice. His knowledge of the market was clear, and he handled everything efficiently and professionally. I really appreciated that he treated me with respect and compassion, rather than making me feel like just another sale. His communication, honesty and genuine care made what could have been a difficult process much easier. I would happily recommend Stephen to anyone looking for an honest, knowledgeable and genuinely supportive agent.

I had a fantastic experience working with Stephen when purchasing my new home. He was incredibly helpful, friendly and easy to communicate with throughout the entire process. Any questions I had were answered promptly, and he made everything feel straightforward and stress-free. I really appreciated his professionalism, honesty and support from the first inspection right through to settlement. Buying a home is such a big milestone, and having someone so approachable and helpful made the experience even better. I would happily recommend Stephen Moss to anyone looking to buy or sell a property. Thank you again for all your help!

Stephen and his team at Ray White were extremely professional and prompt in responding to any concerns or questions when purchasing my new home. I would highly recommend them.

excellent communication very friendly and accommodating super professional and detailed

Steven and his team gave me confidence from the start that my needs were being heard and my questions were being answered. I never had to chase for updates, they were always ahead of the mark, providing prompt feedback after each open. The communication and professionalism made the whole process feel supported and well managed. An excellent experience all round.

Really great to work with. Communication was clear and easy the whole time, and they kept me updated without me having to chase anything. They know the market well and gave solid advice that actually helped with decisions. Negotiation-wise, they handled things confidently and got a good outcome. Overall very professional but still friendly and approachable. Would definitely recommend.

Fantastic communicator, always available when we needed him. Amazing video presentation skills that helped to show off our home in its entirety.

Once the auction was over, the service from this agency disappeared. We encountered significant issues at settlement, including non-functional smoke alarms (a major safety breach) and property damage that wasn't there during the initial viewing. ​Instead of helping resolve these minor issues, the agency and Stephen Moss were dismissive. They even failed to ensure a full set of keys was provided, forcing us to change all the locks on day one. If you are buying through this office, do not trust verbal promises—get everything in writing and insist on a final inspection regardless of what the agent tells you.