Stephen's profile

Stephen's reviews

  4.9  
Stephen has 415 reviewsacross 22 different locations, showing 12.
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Stephen's qualities as told by our client reviews: supportive, friendly, trustworthy, responsive, honest, local expert, clear communication.
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Buyer review
Faultless Experience
almost 8 years ago
Faultless Experience

Stephen and the team at Marriott Lane were such a pleasure to deal with and have made the experience of purchasing our first home so seamless and enjoyable. Stephen is a very professional agent who was fantastic to deal with from start to finish. He was always so easy going and went out of his way to help us, especially in regards to gaining access before settlement to take measurements and also providing recommendations and references for builders. He was always easy to contact and nothing was ever too hard - a fantastic agent who we would highly recommend.

Seller review
Look no further!
almost 8 years ago
Look no further!

I needed an agent I could trust as I would be selling a property whilst I would be located interstate. Although it was initially difficult to pick, I have no doubt I made the right decision in picking Stephen from Marriott Lane. Sharp, hard-working, friendly and trustworthy are words that spring to mind when I think of Stephen. From the beginning, I identified with Stephen’s attention to detail which was evident through his initial comments on the property and his subsequent questions/emails detailing his thoughts. I believe this attention to detail is quite unique in an agent – Stephen really strives to be across all of the little details so he can satisfy buyers’ inquiries and present the property in the best possible light. Even though I was located interstate, Stephen put me at ease by taking ownership of matters such as ensuring the property was always presentable and the home was comfortable during inspections (a key concern of mine). I also appreciated Stephen frequently keeping me in the loop at least several times a week (and often daily) which was never too much and I felt actively involved as he embraced my opinions and kept me across developments. Stephen is good at communicating and in fact, I would go so far as to say that people generally find him to be likeable and easy to talk to – this makes it easier to have frank discussions with him but also, it plays an important part in attracting buyers (an underrated trait in property agents). I should also mention Stephen has good referrals and on several occasions, he went beyond what is typically offered (e.g. professional cleaning to ‘touch up’ the property, tending to the garden’s watering and fertilising). He is not afraid to get his hands dirty (helping with the cleaning!), doing the hard yards (working late into the night) and is almost always contactable by phone/messages. If you really want an agent who has your best interest at heart, look no further than Stephen from Marriott Lane

Seller review
Stephen and the team at Marriott Lane - Above and Beyond
almost 8 years ago
Stephen and the team at Marriott Lane - Above and Beyond

Stephen went above and beyond for us. Personality and authenticity we the key ingredients for us selecting him as our agent, however his commitment and dedication really impressed us and surpassed our expectations. We chose several agencies to shortlist, and all were fantastic based off , metrics and our interviewing them. Stephen and Marriott Lane were the perfect fit for our family and circumstances. They got us a great result, but the communication before, during, and post - and the help and hours preparing the property for sale, advising, and the little things that helped us stress less during what we had imagined would be difficult. My family would go out of our way to recommend and commend them for all their hard work, and expertise.

Seller review
Above & Beyond
almost 8 years ago
Above & Beyond

Having had our property rented through Marriott Lane we couldn't think of a better agency to sell our apartment. Stephen, our agent, was enthusiastic, knowledgeable and helpful beyond words to get our apartment sold. Stephen organized the staging furniture (and met with the company as we live away from our property), and on open houses was cool headed and professional when dealing with a neighbour who we had had issues with pre sale. Although the property passed through at Auction, that didn't deter Stephen from selling at maximum value, and quickly. He added new photos, took out strategic local print media and a week later with some sharp negotiations we sold! Thank you Stephen and the team at Marriott Lane for getting this unique, challenging property sold.

Buyer review
Exceptional Agent
almost 8 years ago
Exceptional Agent

My partner and I have been searching for a property for the last 12 months, and Stephen is absolutely the best real estate agent we have dealt with. He's honest, helpful, easy to talk to and also very knowledgeable. He's made our property purchase as smooth as possible and was willing to go the extra mile to accommodate our needs. I would be sure to recommend him to anyone and will hire him as our agent if we were ever selling or buying another property.

Buyer review
Great agent who goes above and beyond
about 8 years ago
Great agent who goes above and beyond

I had the pleasure of purchasing a property which Stephen was an agent for. Stephen was courteous, easy to deal with and has great communication skills. He also went above and beyond assisting me to get in contact with other residents in the building for me to join the strata committee. I would absolutely recommend Stephen and will use him when selling a property next in the Lower North Shore area

Buyer review
Great Agent
about 8 years ago
Great Agent

It was an absolute pleasure dealing with Stephen he was very knowledgeable and got to understand our requirements. Follow up prior to the auction was just right and then the on-going connection was maintained up until settlement. Stephen worked hard to ensure everything went smoothly for both parties. Stephen is an agent with total integrity. Fred and Pamela Bertram

Seller review
Professional and dedicated agent
about 8 years ago
Professional and dedicated agent

I found Stephen to be very dedicated, putting in a lot of effort to ensure everything went well with the sale. He was very professional, communicative and careful to ensure that we were happy and well informed throughout the process. He was very warm and friendly and easy to work with.

Buyer review
Great agent!
about 8 years ago
Great agent!

Stephen was always there when we have a question or need some information. He was also flexible with his time and always willing to help!

Buyer review
Professional and committed
about 8 years ago
Professional and committed

Stephen was very professional and committed. We appreciated Stephen's feedback to any questions we had throughout the viewing, sale and after sale period. The hamper and bow that greeted us when we moved in was a nice touch.

Seller review
Yes! Honest estate agents DO exist.
about 8 years ago
Yes! Honest estate agents DO exist.

Engaging Stephen and the team at Marriott Lane to handle the sale of our property was the easiest decision that we made. We interviewed a couple of other agents but Stephen's local knowledge and no nonsense approach really stood out. At that time, the market was slowing down which meant that conditions were changing rapidly. Marriott Lane responded quickly as opportunities arose and secured a block record price which was at the top end of the most optimistic estimates. We have no hesitation in recommending Stephen and Marriott Lane as estate agents in the area.

Buyer review
Fantastic!
about 8 years ago
Fantastic!

Stephen was both professional and personable and we would happily recommend him.

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