Stephen's profile

Stephen's reviews

  4.8  
Stephen has 157 reviewsacross 29 different locations, showing 12.
over 3 years ago
Overall experience was excellent

Stephen and Rhys were very cooperative in overall process from buyer perspective . He has good knowledge of realestate and would like to recommend if someone is looking for an expert realestate agent to buy/sell property as we believe he is a good negotiator and can deliver the outcome expected by client. We got our dream home 🏠 and would like say Thank you😊 to him.

over 3 years ago
Excellent service and very professional

Steve, was very easy to work with, his knowledge of the area and market which help make informed decisions was excellent. He stayed in touch and communicated every step of the way, making the sale very easy.

over 3 years ago
AAA+ agent highly recommended

well communication and quick response. Stehphen and Ryan are the best agents that we have been dealing with. Highly recommended.

over 3 years ago
Rhys and Stephen the dynamic duo

Rhys and Stephen were a fantastic support to us which made selling our house a lot less stressful. They had a lot of patience when answering our questions and the buyers. Although we didn’t get the price we want because of changes in the market Rhys and Stephen did everything to get us the best price. We would highly recommend Rhys and Stephen to anyone wanting an agent that is upfront, honest and dedicated to their clients

over 3 years ago
Accurate & Honest Advice

Thank you Steve and Rhys. You gave us an honest and accurate price opinion at the time of listing our property for sale. You gave it your best efforts to achieve that price and sold the property in a tough rising interest rate market within the month. Great buyer feedback from the open homes and post sale follow up service. Your extensive real estate experience achieved the result we were after.

over 3 years ago
The service of Stephen and his office was excellent

We received an exceptionally professional and friendly service from Stephen (LJ Hooker, Penrith). Our experience looking for a new home was a pleasure. He is very knowledgeable and talented, extremely diligent, approachable and helpful. I would recommend him very highly. Overall my experience with the team at Lj Hooker has been truly excellent.

over 3 years ago
Preferred Realestate Agent

We had interviewed 3 real estate agencies and Steve stood out from the beginning, as he was very polite, professional and genuine. Steve did a full appraisal of the property under the present market conditions and gave us excellent sales advice, also advised us not to overcapitalize with unnecessary renovations that would not return any more money on the sale. His advice proved to be correct and invaluable. Steve had open communication with us throughout the sale and kept us updated ever step of the way. I would highly recommended Steve’s expertise to anybody who is currently thinking about selling their property.

over 3 years ago
Highly professional and easy to work with

I am a beneficiary of the property and I found Steve Thomas to be a very professional real estate agent, who was always available to answer any questions asked. I found Steve to be an excellent negotiator and under the current and very difficult economic climate, he did exceptionally well. I would highly recommend Steve to all who have a property to sell.

over 3 years ago
Very disappointing

The whole experience was extremely stressful, thanks to Steve. I would NOT recommend him. I question his professionalism and his approach to selling our property. Steve is very personable and a salesman. He rang me on several occasions for updates, creating a repore. Unfortunately, we were still grieving the loss of our mother and due to circumstances took the easy option choosing him. We should have done our research before listing our property with Steve. He under estimated the value of our property and would not commit to a listing price when we asked because we now believe he didn't know. He preferred to say "what would you be happy with". We had to use the value of what other agents gave us when listing it on the market. He was really upbeat and positive until we signed the contract telling us he had a buyer with coin... and an extensive data base etc. The next week was doom and gloom from there after. Thats when we lost confidence in him. We made it clear from the start that we were not in a hurry to sell if it meant selling under value. He constantly requested us to drop the price. When we did, he didn't put a price range, which limited our bargaining power. Our property compared to others on the market was of a much higher standard. We believe he wanted a quick sale. He undermined us by dicussing marketing and price with a third person without our permission, this caused unnecessary friction in the family. He agreed to stop when told. He appeared to be working for the buyer, not us. Pandering to the buyers requests. He promised the buyer a quick move in / settlement date, which he couldn't deliver and we didn't agree to. He didn't work hard enough to get the best price for the property. Had we listened to Steve we would have received far less if we had not threatened to take it off the market and held firm for a higher price. On reflection we should have listed the property with another more reputable agent in the area who knew the property value.

over 3 years ago
House Sale

Stephen Thomas and his son Rhys were extremely professional and friendly, and best out of all the real estate agents in our area. They were able to sell our house efficiently and at an excellent price. We cannot recommend them enough and we are very happy with their efforts and they were an absolute pleasure to work with.

over 3 years ago
Professional, trustworthy and terrific experience

Could not have asked for a better outcome. Steve is knowledgeable and a pleasure to deal with. Does not miss a call and provides sound market advice that results in a painless transaction.

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