Stephen's profile

Stephen's reviews

  4.9  
Stephen has 212 reviewsacross 39 different locations, showing 12.
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Stephen's qualities as told by our client reviews: great negotiation, supportive, reliable, responsive, honest, local expert, clear communication.
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Seller review
Smart, experienced and friendly - Stephen knows his stuff.
over 4 years ago
Smart, experienced and friendly - Stephen knows his stuff.

The family's relationship with Stephen started a few years before the sale of the property. He always made himself available to visit to give market advice and/or property evaluations, or just to chat about the state of real estate in Canberra, and when the best time to sell would be. He never tried to push for us to sell the property, and more often than not, told us to hold on, to ensure we sold when market conditions were favourable. It was a no-brainer that we went to Stephen when we were fully ready. The process of the sale was very smooth - a couple of meetings to discuss key details and then the auction was quick and impressive, delivering the family a great price for the property. The marketing campaign had worked well and on the day Stephen and the team brought their experience to bear when it came to running the actual auction and they delivered. Thanks very much, Stephen. And to the team as well.

Seller review
Selling my house
over 4 years ago
Selling my house

Stephen personally looked after everything about selling my house and was very friendly professional and very easy to talk to. I would recommend LJ Hooker Manuka to sell at auction.

Seller review
Professionalism and persistence with a difficult sale
over 4 years ago
Professionalism and persistence with a difficult sale

Stephen was great, his attention to detail was rewarded after a difficult sale process. We relied upon his expertise to complete a sale that may have not happened without his efforts.

Buyer review
Purchase Experience
over 4 years ago
Purchase Experience

Stephen and Nick were both very professional, knowledgeable, reliable helpful and responsive. My purchase experience with them was very pleasant . I am very lucky to deal with them. they are great. I certainly engage with them again and 100% recommend them.

Seller review
Changing market conditions dealt with deftly on auction day; the only day that counts
over 4 years ago
Changing market conditions dealt with deftly on auction day; the only day that counts

Stephen provided a professional service and competitive fee with constant communication and honest assessment of market conditions and sentiment. Whilst final price was not quite the initial guide, the auction day extracted the best price with a thoroughly professional auction performance by Stephen. Highly recommend for vendors with a premium property or need a premium outcome.

Seller review
Great outcome
over 4 years ago
Great outcome

Stephen was professional and courteous at all times. The sale of my home was handled expertly. The results of the auction were practically as Stephen had predicted, so everyone was happy with the outcome. Stephen was always approachable and I would highly recommend him to anyone selling their home as an excellent salesman without being pushy!

Seller review
Excellent service
over 4 years ago
Excellent service

Stephen and his team provided excellent service and a timely streamline sale, very satisfied customer.

Seller review
Canberra’s best
over 4 years ago
Canberra’s best

From first engagement Stephen was professional, extremely knowledgeable and frank. He and his team managed the process of sale effortlessly and to the highest professional standards. His communication and guidance throughout was exemplary. I can’t recommend Stephen highly enough.

Seller review
Very professional and efficient.
over 4 years ago
Very professional and efficient.

Stephen was very aware of the market and the best way to present the property. In meetings and calls with me he was informative, explained things carefully, and worked hard with his team to get a great outcome.

Seller review
Couldn’t be happier
over 4 years ago
Couldn’t be happier

Selling your house can be a traumatic experience, but not in my case, thanks to Stephen Thompson and his team at L J Hookers, Manuka, ACT. I found his knowledge, experience and willingness to go the extra mile just exceptional. This, combined with friendliness and good humour, and a capacity to listen to my perspective, resulted in an outcome with which I am very pleased.

Seller review
Smooth and efficient sale process
over 4 years ago
Smooth and efficient sale process

Stephen showed a great understanding of the market and was very effective at selling for a good price.

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