Stephen's profile

Stephen's reviews

  4.9  
Stephen has 204 reviewsacross 38 different locations, showing 12.
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Stephen's qualities as told by our client reviews: great negotiation, supportive, reliable, responsive, honest, local expert, clear communication.
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Seller review
Canberra’s best
about 4 years ago
Canberra’s best

From first engagement Stephen was professional, extremely knowledgeable and frank. He and his team managed the process of sale effortlessly and to the highest professional standards. His communication and guidance throughout was exemplary. I can’t recommend Stephen highly enough.

Seller review
Very professional and efficient.
about 4 years ago
Very professional and efficient.

Stephen was very aware of the market and the best way to present the property. In meetings and calls with me he was informative, explained things carefully, and worked hard with his team to get a great outcome.

Seller review
Couldn’t be happier
about 4 years ago
Couldn’t be happier

Selling your house can be a traumatic experience, but not in my case, thanks to Stephen Thompson and his team at L J Hookers, Manuka, ACT. I found his knowledge, experience and willingness to go the extra mile just exceptional. This, combined with friendliness and good humour, and a capacity to listen to my perspective, resulted in an outcome with which I am very pleased.

Seller review
Smooth and efficient sale process
about 4 years ago
Smooth and efficient sale process

Stephen showed a great understanding of the market and was very effective at selling for a good price.

Seller review
Positive selling experience
about 4 years ago
Positive selling experience

Very happy with Stephen's management of the sales process. He gave us a competitive rate from the start and was a clear and straightforward communicator; had great recommendations for painting, gardening and staging; and helped us maintain and manage the property as we were interstate before the auction.

Seller review
Outstanding Service from LJ Hooker Manuka
about 4 years ago
Outstanding Service from LJ Hooker Manuka

Stephen Thompson and his highly skilled team did an incredible job of selling my unit recently. Apart from the experience being completely seamless, Stephen sold my unit at well above the reserve price - a price I was completely satisfied with. Stephen has a very relaxed and professional approach to selling and buying property. He is highly experienced in the Canberra market and well recognised for his expertise and genuine concern to do the right thing for his clients. Nothing was a hassle. Stephen always took the time to explain the process in detail, always took or returned phone calls promptly, and would always identify challenges and potential blockages, while concurrently expediting solutions that were in my favour. I would highly recommend Stephen Thompson and his team at LJ Hooker Manuka.

Seller review
Sale handled well without face to face contact
about 4 years ago
Sale handled well without face to face contact

I could not get to Canberra so the whole sale was handled by phone/email. The advice I received was always appropriate and the sale went thru without any problems. I was kept in the picture about what was happening, phone calls were always promptly returned and queries handled as one would wish. I am a happy customer.

Buyer review
We are so grateful to get this property.
about 4 years ago
We are so grateful to get this property.

Dear Stephen, We want to thank you for your help in purchasing the property. We will highly recommend your agency to our family and friends. Warm regards, Sophyla&Chenda

Seller review
Led the sale of our property .
about 4 years ago
Led the sale of our property .

Polite and professional. Assisted with a number of steps with the sale.

Seller review
Very Professional
over 4 years ago
Very Professional

All I can say is that Stephen was outstanding and managed expectations

Buyer review
Experienced, professional and an all-round nice bloke
over 4 years ago
Experienced, professional and an all-round nice bloke

Stephen supported me through my recent home sale and property purchase with professionalism based on his long-term experience in Canberra real estate as well as empathy and support. He communicated with me at every step of the process and always made himself and his team available. He was consistently honest and respectful. I would recommend Stephen to anyone wanting as smooth a real estate process as possible with excellent outcomes.

Seller review
Competent and reassuring
over 4 years ago
Competent and reassuring

Stephen and his team worked alongside us to achieve a timely and successful sale. We were informed about progress of the property sale in an encouraging, prompt and respectful way, enabling us to make important decisions with clarity and confidence.

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