Stephen's profile

Stephen's reviews

  4.9  
Stephen has 204 reviewsacross 38 different locations, showing 12.
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Stephen's qualities as told by our client reviews: great negotiation, supportive, reliable, responsive, honest, local expert, clear communication.
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Buyer review
Stephen Thompson - a professional, accomplished and personable agent
almost 3 years ago
Stephen Thompson - a professional, accomplished and personable agent

We engaged Stephen to sell our house in Deakin ACT in Apr 2023. This was despite a cooling house market and a desire to build on the south coast. Our house had been rented for the previous three and a half years, and our tenants had recently vacated. Stephen provided one of three proposals we obtained. He wasn’t the cheapest, and he had quoted for the highest amount of commission of the three. However, we selected Stephen and his team due to his quiet and understated confidence, a feeling of instinctive trust, his demonstrated professional knowledge and understanding of the housing in our area, and his personable and honest demeanour. The outcome for us was well above the market assessed price at the time, and significantly above our reserve price. We had also encountered a number of unexpected complications that required resolution to prepare for sale. These are the highlights of working with him for the sale: - His recommendation to sell by auction - His professional excellence and skill in personally conducting the auction - He listened to our preferred reserve price and then provided valued and clear advice on what to actually set for the reserve - Unfailingly sage advice, that was timely, and helped remove complexity (particularly for engineering approvals and house repairs) - Transparency and thoroughness throughout the process - He went above and beyond a normal agents role to assist us (we resided remotely on the south coast and Stephen and his team represented us and coordinated engagements on our behalf to prepare the property) - He clearly advised the highest priorities for our action to prepare the property - Always explained when he didn’t have an answer and then sought additional expert advice. We could not be happier with the result and thank Stephen and his team for the excellence they displayed in helping and enabling the sale of our house. We have no hesitation in personally recommending Stephen and the LJ Hooker team with the utmost confidence.

Buyer review
Professional and efficient
almost 3 years ago
Professional and efficient

Stephen is a great real estate agent. His wealth of experience is reflected through his straightforward communication and deep knowledge of the market. He was professional throughout our engagement and helped both the seller and myself efficiently arrive at a great outcome.

Seller review
Steve Thompson and LJ Hooker Manuka do it again!
almost 3 years ago
Steve Thompson and LJ Hooker Manuka do it again!

Outstanding service from Steve and the team -again for me. Can’t fault their professionalism and genuine desire to do the best for you. I can’t recommend Steve enough. Do yourself a favour and at least chat with Steve first about your real estate needs. In a very difficult market smashed by excessive interest rates, Steve brokered a great sale. Sale price was below what I expected but above the market price at the time.

Seller review
Very professional and knowledgeable
almost 3 years ago
Very professional and knowledgeable

Stephen was very professional in his dealings with me. I found him to have a thorough market knowledge and appreciated his honesty and the continued communication.

Seller review
Thorough market knowledge, professional and great communicator
almost 3 years ago
Thorough market knowledge, professional and great communicator

Stephen was really open, friendly, honest and easy to deal with from the onset. He was frank and communicated regularly to ensure we were kept up to date. He negotiated with buyers on our behalf to maximise our return and keep all parties happy. He took care of all the logistics and was quick to respond. Would highly recommend him as an agent to other sellers.

Seller review
Trustworthy, responsible, transparent and helpful
almost 3 years ago
Trustworthy, responsible, transparent and helpful

I had a great pleasure having Stephen as my agent on selling the properties. Stephen performed in an extremely professional way in my matter. He always communicated clearly and timely to keep me in the loop of progress. He provided effective solutions to any problems popped up during the sales process. I really appreciate that he kept what he promised even though the sale happened a while after our agreement. Stephen also guided me on how to be strategic in the sale. No matter what complexities involved in my case, Stephen was always patient in listening and helpful in solving the issues. From beginning to end, Stephen was always transparent, genuine, fair and responsible. Stephen is definitely someone you can trust and rely on for your properties.

Buyer review
Great Pleasure
almost 3 years ago
Great Pleasure

We have bought 2 properties off Stephen’s list and both experience were great pleasure to us. We also inspected multiple properties which Stephen opened from 2020-2023. Stephen has always been friendly, informational, and professional. He never rushed the clients so he could move on to next house. He has great patience talking through the questions that the potential buyers might have. He is one the best property agent in south Canberra. Highly recommended.

Seller review
Excellent Real Estate Agent
almost 3 years ago
Excellent Real Estate Agent

Stephen is an excellent agent with a proven sales track record. However, what we best appreciated about Stephen is his integrity, ethics and openness. Throughout the course of the sale of our house, we were kept in the loop and felt that advice was given with our goals and interests in heart. We highly recommend Stephen and his team. Thank you!

Seller review
Excellent service
almost 3 years ago
Excellent service

Stephen and Luzian did a great job selling our property in difficult market conditions. They kept us updated throughout the process and gave helpful suggestions on how to increase our chances of success. We were very happy with the final sale price

Buyer review
Excellent
about 3 years ago
Excellent

Stephen is a very responsible agent and always on top of what he needs to do. He always came back to us before we reached him. His service is awesome.

Buyer review
LJ Hooker Manuka and Steven Thomson is the best agent in my opinion
about 3 years ago
LJ Hooker Manuka and Steven Thomson is the best agent in my opinion

We had a wonderful experience in dealing with Steven Thomson from LJ Hooker Manuka to purchase our home. Steven was excellent in assisting us with the negotiations and went out of his to assist. Steven has a great deal of patience to work through the negotiations between the buyer and seller to make both parties achieve the end result. Steven has such a great knowledge about the Inner South area and is such a lovely and genuine person who assisted us in getting this home. We would always go to Steven Thomson/LJ Hooker Manuka for my real estate needs. We rate Steven Thomson as the best agent in Canberra.

Seller review
Exceptional honest communication
about 3 years ago
Exceptional honest communication

Stephen expertly steared us through selling our first property with clear, transparent communication throughout the whole process. I would definitely enlist his services next time.

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