Stephen was a fantastic agent to deal with and made the arduous process of buying an apartment much simpler and less stressful by always being very honest, responsive, accomadating and clear in regards to our questions and requests. Nothing is too hard for Stephen and the knowledge, support and service he provided post and pre-purchase was excellent.
Stephen (&Frank Gordon) did an excellent job on selling our home. The marketing campaign was comprehensive/tailored to suit the needs of the property and market. It was clear they are experts on the Port Melbourne area. Market conditions significantly changed (down the way!) in the middle of our campaign, but this didn't deter Stephen demonstrating a tenacity to bring out potential buyers. We sold on auction day with an excellent price, especially considering majority of other auctions in the area were passing in. Throughout the process Stephen was honest transparent, down to earth and was only to happy to add extra value where possible. His introduction to a quality landscaper was particularly appreciated. Good luck for the rest of the year and thanks again !
The real estate game is a hard one. Buying or selling can be daunting and intimidating. Stephen clearly communicated from the beginning of our interactions, throughout the process and up until the auction day. I have been looking for a very long time and have seen a multitude of approaches. For me it was helpful and necessary that Stephen followed up with phone calls and actions when he said he would. He never badgered, which can sometimes be the case. He was amenable to inspections outside of designated times which helped me to prioritise the propery and keep it on my list. He maintained integrity throughout and went above and beyond. I thoroughly recommend Stephen and Frank Gordon Real Estate for a personalised service. Thank you.
We were looking for a family home in Port Melbourne. Early during our journey, we met Stephen and Frank at an auction. With their support we were able to find the right place within just 3 months. We really appreciate their guidance and honesty in the process leading up to a fair deal for the owner and us as buyers. They kept us well informed and their communication was excellent. Overall, it was a very pleasant experience in the real estate jungle which felt honest and reliable throughout. I would recommend them for any real estate issues in and around Port Melbourne!
From the first time I met Stephan he was a honest and knowledgeable agent he was straight to the truth about the sale and very accomodating to my needs and organised everything for the sale. I will be very happy to recommend him to anyone who is looking to buy a property.
I sold a property in Port Melbourne in April 2018. I engaged Stephen as the agent and he did an outstanding job. Having sold numerous properties over the years this was definitely one of the easiest. Stephen was very engaged and communicative, he made informed suggestions but was never pushy. The property sold for more than we expected. I would definitely use him again and I highly recommend him. Very happy !
I find Stephen very easy to talk with and very professional. The communication was very good ,and everything was quick in regards settlement and paperwork.
Enquried on a property late Saturday evening hoping to get acess the Sunday as my wife was going away to Perth. Steve contacted us the next day and met us at the property. Steve kept me in the loop on what was happening up until the auction. He arranged for extended settlement terms as we had to satisfy the bank in a couple areas. Our expectation were met in every aspect. Steve continues to check in on ous and has already rang a couple times to check that we have settled in nicely.
I can’t thank Stephen enough for his professionalism and assistance in helping my partner and I buy our first property. As an interstate buyer the whole purchasing process was proving to be a bit harder than we had expected until we met Stephen. He took his time in explaining the benefits of each property he took us through without applying any pressure and followed through with everything he said he would do while also going above and beyond to help us out. Dealing with several agents in the area Stephen was one of only 2 who kept in contact and didn’t spam us with properties outside our price range or not suiting our requirements. The property we ended up purchasing was one we weren’t considering as an option but he convinced us to give it a look and we were instantly grateful. He had listened to what we wanted and while this property was slightly different to our criteria, Stephen had worked out what we wanted before we had and we are forever grateful. He took his time coaching us through how to handle an Auction which was great as we were quite apprehensive about this having been actively avoiding them and thanks to him on the day we were quite confident and won the ideal first home for us. Once the dust had settled the service provided was second to none with all of our pesky questions answered with genuine care and interest and when we had a minor hiccup with settlement, Stephen’s calm demeanour kept us steady. We would highly recommend Stephen and the team at Frank Gordon & Co to anyone considering selling or buying a property in Port Melbourne as we found the whole experience to be extremely professional.
Stephen was a great agent and was so helpful during the whole process. As a first home buyer I couldn't have done this without all his help. Thanks!
