Steven's profile

Steven's reviews

  5  
Steven has 189 reviewsacross 27 different locations, showing 12.
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Steven's qualities as told by our client reviews: hard-working, supportive, honest, reliable, local expert, responsive, clear communication.
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Seller review
The best advice
over 1 year ago
The best advice

Steven and Diana provided the best service from the very start. They helped me through the process and provided the best advice, resulting in the sale figure result far exceeding expectations. They were extremely knowledgeable of the area and the value of property in my area and their vast experience in the industry shined. They were most approachable, able to be contacted with questions, friendly and I felt most comfortable with them. They certainly reassured me that everything was on track when I needed to hear it. They were highly recommended to me by relatives and I, in turn, will most certainly recommend them to anyone else thinking of selling their properties.

Seller review
Professional, empathetic and hard working
over 1 year ago
Professional, empathetic and hard working

Steven was always extremely professional in his dealings with us. He never pushed us to accept offers and worked hard with potential buyers to ensure we received the best offer. Although there were times in the lengthy campaign when we did not hear much from him, he was always adjusting our advertisement, trying different photos and price ranges to entice buyers to come for an inspection. The apartment did not sell for what we were hoping for, nor did the auction campaign appear to work as well as expected. I think if we could have our time over, a different selling strategy may have worked better, however, it was difficult as our campaign started with renters in the apartment, who did not present the apartment as very clean, tidy and smelling good. I would use Steven again to sell a property, as I found him very knowledgeable, considerate and hard-working. The only reason for 4 stars rather than 5 was that the sale price was below expectations.

Buyer review
Good Communication
over 1 year ago
Good Communication

We only viewed property once but new it was for us and Steven informed us of everything we needed to know. Kept us in the loop at every stage. Overall a great experience.

Seller review
Great outcome
over 1 year ago
Great outcome

Stephen Marino of Harcourts, Raita & Co and his team did an outstanding job selling my property. His enthusiasm and positive attitude were reassuring. His advice was sound when determining what to do to improve sale outcome and saved me $1000's. Stephen or a member of his team would contact me roughly every 2nd day to update on marketing process. His interactions with his team were respectful and professional which increased my confidence that I had picked the right agent. Can't write a review without acknowledging Tony Lombardi, auctioneer extraordinarre, who did a fantastic job. Can absolutely recommend the Harcourts, Raita & Co if you are looking for an agent.

Seller review
Outstanding Ethics and Professionalism
over 1 year ago
Outstanding Ethics and Professionalism

Thank you, Steve, for making our selling process so smooth. Your consistent updates on the inspections and the real estate market made us feel comfortable throughout the selling experience. Although we only met a few times, those meetings were sufficient to discuss the key points that contributed to achieving a good price for our property. Once again, thank you to both of you (Dianne and Steven) for successfully selling our property.

Buyer review
Great experience
over 1 year ago
Great experience

Steven has made our purchasing process easy.He is professional with great communication skills. He made the atmosphere before the auction less stressful. The customer service was great and I am happy with overall experience with this agency.

Seller review
Professional with a genuine commitment to client expectations.
over 1 year ago
Professional with a genuine commitment to client expectations.

Very professional, he kept me informed every couple of days on marketing progress. No 'hard sell' Able to advise on areas of the house that would benefit from some improvement. His interaction with his team was supportive which gave me the confidence that I had a team with my interests at the forefront of the campaign. Listened respectfully when I went through the setting of the reserve price process. At all times Steven strived to ensure I was comfortable with the process. Would have no hesitation in recommending Steven and the Thomastown Harcourts Raita & Co team to manage the sale or purchase of property

Seller review
Excellent service
over 1 year ago
Excellent service

Stephen's market knowledge is top notch. Communication came through his partner Diana most of the time, which was very good. Both Stephen and Diana were very professional and did a great job in selling my property so quickly.

Seller review
Selling made easy !
over 1 year ago
Selling made easy !

When all you hear in the media is doom and gloom both buying and selling it’s a stressful time selling or buying. The team at Harcourts led by Steve & Diana put you at ease. Their market knowledge is spot on . There professional approach to managing all facets of the selling process is second to none . Made the entire experience simple. Recommend to anyone who wants a stress free realestate experience

Buyer review
Couldn't be happier!
over 1 year ago
Couldn't be happier!

Steven was fantastic! He was honest, professional and great to communicate with!

Seller review
Honest and Trustworthy
almost 2 years ago
Honest and Trustworthy

I have known Steven Marino for almost 10 years and first met him when I was building both of my properties. Him and his team looked after the rentals and when it came to selling both of them I was confident of his knowledge and expertise. Steven & Diana created a plan and strategy in selling both my properties kept me up to date at all times and I could not recommend them highly enough if you are looking at buying or selling. They are both extremely honest and trustworthy which I find of most importance in Real Estate.

Buyer review
Great and Easy Communication
almost 2 years ago
Great and Easy Communication

This is our first home and we really appreciate how Steven communicated with us about anything that we asked of the property. Thank you for assisting us with our first property.

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