Steven was professional and very knowledgeable about the area. As a first homebuyer I was a little unsure about the processes and procedures, but everything was explained clearly and accurately. Very happy with my experience overall.
This is the first time I went with Bourkes for selling my home. I selected Steven due to his track record of selling many homes in the last year. Steven was able to 'get the job done' and sold my house. There are some things I learnt along the way and I think it may be helpful information for you in selecting agents. 1. Weekly updates - Bourkes provide weekly updates during the marketing period in the form of a written report which shows names and phone numbers and comments of people who viewed the property. This was good but not exceptionally useful as not many comments were captured. Steven often provide verbal feedback which I found was more prompt and relevant that waiting for one week. 2. Marketing brochures - I was expecting more social media/ non paper forms of advertising. Bourkes was able to offer these but at additional charge. I note other agents offer this as part of standard package. I paid for printed leaflets and magazine feature but actually did not see them distributed in the area. So not sure if those are worthwhile. 3. Photography - The photographer did a good job but I did notice a difference in style between Bourkes photography and other agents. It showcases your home differently. If you have visions of how your home should be showcased, you may want to find an agent/photographer that fit your style. 4. Staging homes - Bourkes can put you in touch with a stylist but do not provide additional support. This could potentially add a lot of value to sale price, so you may want to find an agent that can give more help in this area.
I witnessed Steven selling to a friend and selling my own house, this gave me great perspective. Steven was very professional, passionate and honest with his dealings and he comes with loads of experience.
Aaron Lane is the agent who walked me through all the steps towards buying my first home. He was very helpful, patient and sought answers to all my queries in a timely manner. I highly recommend Steven, Aaron and their team of professionals.
Steven had a great marketing plan and hit the road running with at least three home opens in the first week. He generated a lot of interest with a number of potential offers. Result sold in first week for a good price. His work didn't stop there, his team then managed the process till settlement.
Pleasure to deal with, excellent local knowledge, honest, trustworthy and made the whole process easy and seamless for all parties. Would highly recommend.
I found Steven to be professional, knowledgeable and genuine. Communication was high and relaxed. I would highly recommend Steven and would not hesitate to use his services again. Steven is a credit to himself and Bourkes real estate.
Steven's professionalism and knowledge in real estate provided us with a very positive experience in purchasing our first family home! We cannot reccomend him enough and very much appreciate his guidance throughout the entire offer & acceptance process (and beyond!). He showed a sincere desire to provide the best outcomes for both the seller & buyer.
If you are ever in need of a real estate agent that is always responsive, straight-forward and has your best interests at heart, Steven Webster is your guy. His philosophy is that it's "all about the service" and he has proven that several times to us over the year and a bit that we've known him (as our agent). If you're selling, please do yourself a favour and give him a call. If you're buying, give him a call. Either way, he will help and he will surely become your extremely valuable and long-lasting "friend" in real estate. I rarely if ever "spruik" any businesses or whatever, but having bought and sold many properties over the years, I can say, hand on heart, Steven Webster is the guy you want on your side. I don't know how else to get the word out about the quality and level of service that Steven offers, but if there was a way, I would use it. There really is an agent out there that is just absolute top-notch. Steven Webster is that guy.
Excellent agent to deal with. Very professional, and very responsive. Recommended.
Steven Webster
