Stuart was constantly returning calls and providing updates at committed time frames. Good market knowledge about the area, and open wit information at all times.
Stuart was the selling agent on a property we recently purchased in Waverton, and we’d also crossed paths with him a couple of times previously at other property inspections. On both counts, he’s genuinely one of the best real estate agents you could hope to work with. Agents can sometimes get a negative rap, but Stuart is proof of what the profession looks like when it’s done right. He’s a true gentleman — upfront, honest, deliberate, warm and welcoming, and genuinely transparent throughout. He clearly acted in his clients’ best interests, but that never got in the way of him working constructively with us and engaging really effectively with our buyer’s agent. He’s well established in the local area, and everyone I spoke to about him mentioned the same thing: his integrity. That was exactly my experience too — along with excellent communication and a real sense of care in every interaction. He’s unassuming, softly spoken, always immaculately presented, and always happy to go the extra mile, whether that meant meeting on-site or just having an open conversation. He can disagree respectfully and still represent his clients’ position well. I can absolutely see why sellers trust Stuart with their property. Based on the experience we had buying through him, I’ve no doubt vendors get the same level of service. Nothing but positive things to say — and I’d happily work with him again. Thank you Stuart, you really made a difference.
I recently sold my property with Stuart and was really happy with how everything was handled. Selling a home can be a stressful process, but Stuart made it feel straightforward and kept things moving without any unnecessary drama. What stood out to me most was his knowledge of the market. He had a good read on buyer interest and pricing, and his advice always felt practical rather than overly optimistic. It gave me confidence that we were making the right decisions throughout the campaign. Stuart was also easy to deal with. He kept me updated after inspections, was responsive whenever I had questions, and explained things clearly without overcomplicating them. I always felt like I knew what was happening and what the next steps were. I appreciated that he was honest and realistic from the beginning. There were no inflated promises or sales pitches—just clear advice backed by experience. That made it much easier to trust the process. In the end, we achieved a result I was happy with, and I think a lot of that came down to Stuart’s professionalism, local market knowledge, and steady approach throughout the sale. If I was selling another property in the area, I’d be more than happy to work with him again.
Whenever I messaged or email Stuart, he would reply in 30min with a detailed professional answer. I requested for multiple times of inspection, Stuart is always helpful.
Stuart was always helpful and responsive to my requests. He was professional and well informed on the market.
We found Stuart to be a reliable, hardworking, honest, and highly focused agent who managed every stage of the preparation and sale of our apartment with great care and attention to detail. He helped make the entire process as smooth and stress-free as possible, while maintaining clear and consistent communication throughout. Based on our experience, we have no hesitation in giving Stuart our strongest recommendation.
Stuart and his colleagues have all been good communicators and dealt with everything in this changing market with patience and grace.
Stuart really cares about selling your property. He has expert knowledge of properties in the Lower north shore. He is methodical in his approach and keeps you informed during the entire process. Highly recommend!
We are first home buyers who have been hunting for our first apartment for 6 months, and in the process, have encountered many agents. From the beginning, Stuart was warm, friendly, and genuine (something we realised we had been sorely missing in other interactions) as well as being highly professional and forthcoming with information. From our first meeting through to purchase, we have had no complaints and would definitely recommend working with Stuart to others!
We were delighted with service Stuart provided. He took charge of preparing our property for sale. We barely had to do a thing. He also held a number of additional inspections to try and bring in additional buyers. He never pressured us to lower our price, but concentrated on bringing the purchasor up to where we were comfortable selling. We would definitely use Stuart again, and would not hesitate to recommend him!
What I appreciated about Stu compared to other agents in the area is that he’s involved in every step of the sales process from start to finish. Many agents take on more listings than they can handle, which often leads to a team-based approach. I feel that can be a disadvantage to the overall sales campaign. Stu is professional, not pushy, and managed every detail meticulously to secure the best possible sale price. I’m happy with the result which was above reserve and set a building record.
We were selling an almost 50-years old apartment in Wollstonecraft, which was an investment property. We selected Marriott Lane, as they were the managing agents for the apartment for more than two decades. The sales process went very well. Stuart has decades of sales experience in this geographic area. He mapped out the major events and timeline for the sales campaign. His fee proposal was also quite good. He gave us very valuable advices about how to prepare the unit for sale, specifically about painting, new carpets, and staging. He organised the various tradespeople, for a reasonable prices (we could judge those, as we have some experience with investments properties). Stuart advised us about the outcome of each inspection events. His advice was also very useful when we had to decide between accepting a pre-auction offer or taking the unit to auction. All-an-all, it was a very pleasant experience dealing with Stuart and Marriott Lane.
