Su's profile

Su's reviews

  4.9  
Su has 359 reviewsacross 27 different locations, showing 12.
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Su's qualities as told by our client reviews: friendly, supportive, honest, reliable, responsive, local expert, clear communication.
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Seller review
An absolute pleasure working with Su
about 3 years ago
An absolute pleasure working with Su

It was an absolute pleasure working with Su in the sale of my property at 77 Bangalow Road, Byron Bay. Nothing was too much trouble for her and she worked around my commitments for the viewing of my property which all went very smoothly. My property was sold within a month and I would have no hesitation in recommending Su to any vendor in the area.

Seller review
Excellent agents
about 3 years ago
Excellent agents

There is no better agent in Byron Bay and they know their area. Su Reynolds sold this property to me more than 2 decades ago. I trusted her then and I trust her now. The entire team are supportive, genuine and instantly trustworthy. You will not find a more honourable agency that is both polite and thoughtful with buyers, in touch wth their wishes and needs as well as in tune with the seller and keeping me updated. This journey has been an utter pleasure working with a truly exceptional agency.

Seller review
Incredibly knowledgeable, helpful and easy to work with
about 3 years ago
Incredibly knowledgeable, helpful and easy to work with

Su has always been incredibly knowledgeable, helpful and easy to work with. She had assisted me on multiple occasions and most recently on the sale of my house. She and her team were effective, efficient and extremely easy to work with.

Seller review
We look forward to working with you and your fabulous team again
about 3 years ago
We look forward to working with you and your fabulous team again

Working with Su in selling our home was an absolute pleasure. Her friendly, calm, professional and caring approach coupled with an extensive knowledge and understanding of the local market made selling in this unpredictable market so much easier for us. Thank you, Su, we look forward to working with you and your fabulous team again.

Seller review
Communication was always proactive
about 3 years ago
Communication was always proactive

Su, Luke and the team at First National were excellent throughout the sale process for my unit. The communication was always proactive, the feedback honest and price expectations were realistic but competitive. I would not hesitate to use First National Byron bay again to sell my property if the situation arose.

Buyer review
Communication was always swift and detailed
over 3 years ago
Communication was always swift and detailed

I recently worked with Su and her team to purchase a property in Suffolk Park. To say they were an absolute delight to deal with would be an understatement. The level of professionalism across the board in all areas was fantastic. Communication was always swift and detailed so I was always clear on updates and progress. This is the 3rd time of have dealt with First national Byron Bay over the last few years and as an agency across the board they knock it out of the park! Highly recommend!

Buyer review
We highly recommend Su and her team, for a smooth and stress free process
over 3 years ago
We highly recommend Su and her team, for a smooth and stress free process

Su is clearly a highly experienced and expert agent, who is highly professional, personable, reliable and authentic. She knows the market well, and also offers a high degree of emotional awareness and sound advice. Su is also an amazing communicator, and was always quick to respond, answer questions, dig for details and respond to our needs as buyers. We highly recommend Su and her team, for a smooth and stress free process.

Seller review
I don’t think any other agent works harder for their clients than Su Reynolds
over 3 years ago
I don’t think any other agent works harder for their clients than Su Reynolds

Su and her team provided us with exceptional service while managing the sale of our home, often times going above and beyond their remit. Su kept us informed every step of they way and her knowledge of the local market is second to none. I don’t think any other agent works harder for their clients than Su Reynolds and we wouldn’t hesitate in recommending Su to others selling a property.

Seller review
Fully informed at every stage
over 3 years ago
Fully informed at every stage

Selling is a very traumatic and stressful time at best. We were fortunate that with Su and the First National team we felt fully informed at every stage. Su guided us to a result that was despite difficult circumstances in the market, a win-win-win for all parties involved. Very relieved and happy with the result, thanks Su.

Buyer review
The purchasing process was smooth and low stress
over 3 years ago
The purchasing process was smooth and low stress

Su was extremely helpful and professional in how she acted for the vendors and also us as the buyer. She was very prompt in responding to any enquiries we had. With Su's guidance, the purchasing process was smooth and low stress, even with a relatively short settlement period.

Seller review
Wealth of experience and knowledge
over 3 years ago
Wealth of experience and knowledge

I have used Su many times over the past 20 years to both buy and sell properties. I've always found her to be extremely professional and personable and a great communicator. She has a wealth of experience and knowledge and works tirelessly to get you the best deal. I have no hesitation in recommending Su for any real estate matters.

Buyer review
They worked patiently and supportively
over 3 years ago
They worked patiently and supportively

Su and her team really understood my property purchase needs right from the start. They worked patiently and supportively to help me purchase my new dream home in Byron. I highly recommend Su Reynolds and Luke Elwin as extremely professional agents and thank them sincerely.

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