Su's profile

Su's reviews

  4.9  
Su has 365 reviewsacross 27 different locations, showing 12.
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Su's qualities as told by our client reviews: friendly, supportive, honest, responsive, reliable, local expert, clear communication.
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Buyer review
accurate and efficient
12 months ago
accurate and efficient

Su was very proactive and communication was accurate and efficient.

Seller review
Exceptional service from the whole team.
about 1 year ago
Exceptional service from the whole team.

Su helped with selling my old property and buying a new one. Got a great price for the sale, and negotiated an extended settlement period for the new property. Exceptional service from the whole team.

Seller review
 I couldn’t recommend her highly enough
about 1 year ago
I couldn’t recommend her highly enough

I was selling my house after I had a stroke and brain injury. I could not have had better support for me than Su and her team. They made something that was very daunting to me, easy and pleasurable. They communicated with me and my family continuously and answered every question and call and had tremendous patience with me and my situation. Su and her team always treated my house with care. Su got me a great result for my property and I couldn’t recommend her highly enough.

Seller review
My experience with Su and her team was exceptional
about 1 year ago
My experience with Su and her team was exceptional

My experience with Su and her team was exceptional. In my opinion and experience, they went above and beyond to sell the property that needed a special buyer. At all times I was kept well informed, as I lived in a different state and all communication was remote. I'd certainly recommend Su and her team to anyone wishing for a professional, experienced agent.

Seller review
We would happily recommend Su to sell your property.
about 1 year ago
We would happily recommend Su to sell your property.

Su was extremely helpful and kept us updated and informed throughout the whole process. She went over and above to help us sell our property. We would happily recommend Su to sell your property.

Buyer review
Thanks to Su Reynolds integrity, attention to detail and commitment
over 1 year ago
Thanks to Su Reynolds integrity, attention to detail and commitment

I recently purchased a rural property in the Byron Shire with the assistance of Su Reynolds and First National Byron and I was very pleased with the experience. From the very first on-site inspection with Anna Gilham and 2nd inspection with Su to the final settlement, Su provided a level of service that was professional and genuinely honest, accurate and accommodating from start to finish. Su Reynolds was instrumental in helping me secure the property at a fair and reasonable price and ensure that everything progressed smoothly. We were granted early access to the property for pre-emptive transfer of work tools and the settlement took place precisely on the day on which it was scheduled. Communication was always clear and opportune at every stage and I was felt that my best interests and the interests of the vendor were both being looked after equally well. Thanks to Su Reynolds integrity, attention to detail and commitment to service, the experience was very straightforward and stress free. I would highly recommend Su Reynolds and First National Byron to anyone seeking a trustworthy, honest and dedicated real estate agency.

Buyer review
Knowledge of the market in the area is top notch
over 1 year ago
Knowledge of the market in the area is top notch

Su’s knowledge of the market in the area is top notch and helped us tremendously with our decision making and concluding a successful deal. Info we requested about the property was delivered promptly and explained to us clearly in a friendly manner . We have been delighted to work with Su and have no hesitation recommending her service.

Buyer review
Very efficient professional
over 1 year ago
Very efficient professional

Su was fantastic. Very efficient professional and made everything easy from start to finish.

Seller review
Able to give me a sound realistic expectation
over 1 year ago
Able to give me a sound realistic expectation

Su has a very deep knowledge of the property in and around Byron Bay having lived and worked there as a real estate agent for many years. She was able to give me a sound realistic expectation of what to expect. She does not over-promise which is really important. The result fell within the range of her forecast. I was most satisfied.

Buyer review
she kept me well informed
over 1 year ago
she kept me well informed

I found Su and her whole team fantastic to deal with. I felt I could trust her early on and I felt that she kept me well informed throughout the process. Thank you Su, and team.

Buyer review
knowledgeable and honest
over 1 year ago
knowledgeable and honest

Su was great to deal with. She is very knowledgeable and honest about the Byron property market. She was also very quick to answer questions, organise inspections and even organise resources for necessary maintenance prior to TC Alfred.

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