Susan's profile

Susan's reviews

  4.9  
Susan has 123 reviewsacross 16 different locations, showing 12.
over 8 years ago
She's done it again!

Shut the front door! Astute local real estate whizz and sophisticated peninsula gad-about, Susan Clavin, director of Susan Clavin Real Estate, has done it again! With an estate sale pending in Mornington last year, but living some 10,000 miles away in Raleigh, North Carolina, I felt at a huge disadvantage until Susan stepped in the assist. No drama at all! From first-hand experience - more significantly- Susan has always exceeded the challenging requirements and expectations, making this the second dwelling Susan has sold for me. To my mind, Susan exemplifies honesty, fairness, integrity, professionalism and thoughtfulness, and I have no hesitation using this agent again, and recommending her to all and sundry. Well done!

over 8 years ago
The best !

We put our complete trust in Susan when we decided to sell our family home. She knew we were anxious about the process and provided the empathy and support we needed to proceed. Her dedication to providing the best possible outcome for us was unquestionable. Then she found us a buyer within a couple of days of so it was a relatively stress free process- for us anyway! Her knowledge of the market and advice was spot on. Communication from Susan , and her team, has been clear and concise and I thank them for their efforts. Thanks Susan, it was a pleasure!

over 8 years ago
A lovely person to deal with. Thank you

Susan was very pleasant to deal with. She treated me with respect and diplomacy. Unfortunately we had a few slight hiccups over communication. Whilst I understood and accepted the reasons for why she forgot her appointment with me, my family and I were disappointed that we could not enjoy a further look at the property even after having paid the deposit. We had all travelled a long way only to be left waiting outside the property for 45 minutes. Fortunately the vendor came home and graciously allowed us to briefly look inside. Susan's apology was courteous and sincere, making my ill feeling short lived. I collected the keys as arranged and found a beautiful gift inside from Susan. Thank you for your kindness and consideration.

almost 9 years ago
Great Agent

Professional, hard working and so kind! Could of not asked for a better outcome of our home. Thankyou

almost 9 years ago
Great agent

Susan Clavin was a pleasure to work with. Purchasing a house can be stressful situation but Susan simplified the process and was very helpful. She was more than happy to answer our questions and help us achieve the best possible outcomes. We can't wait to move into our new home.!!

almost 9 years ago
Fantastic Agent

I would recommend Susan to anyone I know, whether they're buying or selling. Susan is extremely approachable & understanding. Susan is 100% Awesome.

almost 9 years ago
Superb Service

Susan is a gem. Communication and follow up was the best Ive experienced and her marketing suggestions were on the money. Outstanding service all round.

almost 9 years ago
Our Real estate Angel!

We cannot thank Susan enough for the professional and individual approach she took in selling our house. She provided us with the services we needed to sell our home easily and for the best price! She kept us up to date at all times and made this process much easier than we first thought. Bonus is that Susan found us a house to buy! This woman is brilliant! If you thinking of selling your home then we can't recommend Susan highly enough. B&B Kelly

almost 9 years ago
Very easy to deal with

Susan was very easy to deal with in regards to the purchase of our new house and made the whole process a very smooth one.

almost 9 years ago
Supersusan!

Susan has a captivating personality and is real and authentic. We felt we could put our trust in Susan and we are glad we did. It's an enormously stressful time when you are selling your house but Susan made the experience smooth with no pr sure, and dare I say it, we even had fun! She has an eye for attention for detail, and always communicated with us. We will miss working with Susan. Even our kids loved her.

almost 9 years ago
Outstanding agent in every way

Susan is a very special person. She has so many skills to offer not only selling but in preparing the property for sale. We felt so confident that all our worries disappeared and she made the selling of our property very exciting, yes exciting.

almost 9 years ago
Mornington Lifestyle

Susan was extremely efficient in selling our home. She advised us on how to present our home for the best impact to buyers. We received constant positive feedback due to her knowledge of the area and we achieved our selling goal. Would highly recommend Susan to other prospective purchasers and vendors.

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