Susan's profile

Susan's reviews

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Susan has 30 reviewsacross 12 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, friendly, local expert, clear communication.
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Seller review
​Great communication and down-to-earth care made a difficult process easy. Thank you, Susan!
about 1 month ago
​Great communication and down-to-earth care made a difficult process easy. Thank you, Susan!

​I cannot thank Susan at Elders enough for her support during the sale of our home. She knows the local market inside out and is down to earth, bringing a realistic outlook for real estate alongside a level of genuine care and sensitivity that you rarely find in the industry. She made the process easy during difficult circumstances and handled everything with total professionalism. Her communication was awesome—always keeping me informed and ensuring I felt heard and supported without adding any extra stress. Susan goes above and beyond for her clients, and I am very grateful for everything she has done. Thank you, Susan!

Seller review
Excellent at what she does
about 1 month ago
Excellent at what she does

Susan came around and we talked about price and what would happen, Susan is very good at communicating and was clear and knowledgeable and knows the local market which was a factor and was very honest in assessing our property, she was spot on. Susan was always helpful and available with any information we required. She also made sure that both parties came out of the process well. We would highly recommend her as a agent.

Seller review
So friendly and helpful, nothing was too hard.
3 months ago
So friendly and helpful, nothing was too hard.

We had discussions about the state of the market and decided with Susan’s help it was the right time for us to sell. Susan managed to find a buyer when the market went quiet.

Seller review
Not just a 9-5 lady
5 months ago
Not just a 9-5 lady

If I had any question I needed an answer for I was able to contact Susan even after office hours. Susan was available to explain, answer and suggest an easier way for us to move forward. We didn’t live in the same state as the house we were selling , Susan was able to put us in touch with a settlement agency.

Seller review
Very friendly and professional has your best interests as priority.
9 months ago
Very friendly and professional has your best interests as priority.

Susan was very professional with great market knowledge, communicated well with us, always worked with us to suit our needs, and negotiated a price we are more than happy with. A lovely down to earth lady who was a pleasure to do business with.

Seller review
Great service
9 months ago
Great service

Have dealt with Susan before , Had absolutely no issues then . And no problems with this sale Would recommend Susan very highly

Seller review
Very pleasing and satisfying
10 months ago
Very pleasing and satisfying

This is our first experience in selling a house. Susan is a very professional, friendly and helpful person. Would recommend her to anyone. Thank you Susan.

Seller review
Honest, genuine and kind
11 months ago
Honest, genuine and kind

We bought and sold the same gorgeous house from Susan. We intentionally contacted Susan when we were selling 2.5 years after buying because of our experience with her as a real estate agent when purchasing. Susan is equitable to both buyers and sellers, very honest, very pragmatic and extremely personable which makes you want to have her as an agent. When it came to selling the house she gave great advice, listened carefully and found new owners that will love the house as much as we did. Really grateful to Susan for our whole Donnybrook experience- buying and selling.

Buyer review
Can not Fault.
about 1 year ago
Can not Fault.

From the very first phone call, all the way through to final sign off, Sue has been amazing, always answer's the phone (not the norm with real estate agents!!) always professional, never felt rushed, knowledge of both the property and process was excellent. She is a great asset to Elders. Will highly recommend to anyone I know looking to sell or purchase a property.

Buyer review
Went above and beyond — every step of the way.
about 1 year ago
Went above and beyond — every step of the way.

We couldn’t have asked for a better real estate experience. From the very beginning, Susan took the time to truly get to know us and understand what we were looking for. Her communication was exceptional — always clear, timely, and genuine. She went out of her way to assist us at every stage, without any pressure or sales tactics. A kind, professional agent who genuinely puts her clients first. Highly recommended. Without her, this deal would not have gone ahead!

Buyer review
Highly recommend
about 1 year ago
Highly recommend

I had a fantastic experience working with Susan! She was professional, knowledgeable, and always went above and beyond to make the process smooth. From start to finish, she kept me informed and made sure I felt confident in every decision. Highly recommend her to anyone looking to buy or sell a home!

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