
Susan Mills

We engaged Su back in March; we were planning to make a move but not quite there yet. The decision to engage Su was pretty simple; she’s got both the house & townhouse record prices in Murarrie, is the leading agent & also resides in the area. After meeting Su, we didn’t bother interviewing anybody else for the listing. She provided us with excellent advice pre-listing, was very patient, didn’t rush us to get to market, and was a call away if we had any Qs. We ended up listing our property in mid-August (5 months after initially meeting her). After six weeks on the market, we got a great offer with terrific settlement terms, and she broke the townhouse record again (beating her previous record by $55k, which was achieved one year earlier). Su’s biggest strength IMO is respecting our expectations around price and being prepared to keep the property on the market longer to achieve the best outcome. She did push back on us reasonably and professionally when needed based on the feedback from buyers, marketing engagement, inspection numbers and other critical data metrics. Selling a house can get emotional, and Su helped us keep our emotions intact and expectations in line with the market. Not once did I feel pressured to accept an offer; the ball was always in our court. Su gave us her honest opinion backed up by facts and a wealth of experience in the business. She had multiple strategies to handle various aspects of the process. I felt confident that Su handled all negotiations in the best interest of us and the buyers, working hard to achieve a win-win for everybody. I can’t recommend Su & her team enough to anybody looking to buy or sell a property. Great work, team!
