Susan was proactive in getting my business but never pushy. She gave me very comprehensive information all the while making the selling process simple and straightforward. This is my first property sale and I can honestly say that she made it stress-free! I highly recommend Susan as an agent.
I met Susan at an open home for a property I was interested in buying. I'd previously had proposals from two other agents, but knew instantly Susan was the right fit for my sale. She was someone I would want to buy from, so I knew she'd attract genuine buyers for my place. Susan's enthusiasm, commitment and communication was always 100%. She did a great job of keeping me in the loop throughout the process, managing my expectations and - most importantly - helping me stay calm. I have no hesitation recommending her and would happily use her services again.
Susan was a delight to deal with. Her communications were spot on all the time. At no time did we feel that we didn't know what was happening. She has a very warm and welcoming style.
Susan Sluiter won me the day I met her. Her passion and can do attitude shone through. Her enthusiasm was contagious , resulting in me making the decision to sell my apartment and to give the job to Susan. At all stages of the campaign everything promised was delivered on time in a professional manner. Susan kept me in the loop at all times,returning my calls quickly, always following up in a speedy manner. Nothing was a problem. Her reports after every inspection were informative and gave me a full understanding of whom the marketing was attracting and by her giving me thorough feedback from the prospective buyers I was able to take action and change the styling of the property to be more appropriate to market needs. I feel this feedback given by Susan was instrumental in the eventual selling of my property. Also I feel her passion for her job showed through when she was showing the property, resulting in an amazing 11 contracts being given out prior to auction. And Susan kept in touch regularly with all interested parties, resulting in them all being at the auction. Again proof of the remarkable job she did. Nothing was a problem, she conducted at least 7 private viewings. She gave maximum customer service to buyers and myself. At the auction itself Susan's skills shone through. With no opening bid Susan and the team did an amazing job getting a sale. A figure lower than I wanted was mentioned, and somehow through very skilled negotiations and to my amazement a more acceptable figure was reached. I take my hat off to that! This is what it all came down to, and I will always be indebted to Susan for her professionalism, passion and amazing attitude. Thank you Susan.
Susan is everything you expect a real estate agent to be! Honest, friendly, hard working and professional, she has an excellent understanding of the market and takes personal accountability in ensuring that a property is well presented and marketed at all times. She always greets you with a smile and is quick to respond to phone calls, emails and text messages. Importantly, she always ensures that any issues are followed up, no matter how large or small. You only need ask once, and it will be done!
Susan was a pleasure to deal with. Always available when needed and never too busy to answer our questions or find out further information. Highly recommended.
I thoroughly recommend Susan Sluiter from Biggin & Scott in Elwood. In all our dealings with Susan she has displayed professionalism and honesty. Susan stayed in contact throughout the process of searching for a suitable apartment and communicated in a friendly, open manner. We were very happy to find the perfect apartment for my son and her follow up was superb. Even after settlement she is still referring trades etc and offering assistance. Thank you Susan!
Susan made us feel comfortable. This comfort embraced all facets of the sale. Susan kept us in the loop. Communication was top notch. We feel as though we can approach her easily with any queries, though she seemed to give us the knowledge before we asked the question. Thorough in every sense of the word, whilst maintaining a friendly demeanour.
Susan provided an exceptional service on the sale of my investment property. She arranged repairs, painting, communications with the Tennant as well as timely feedback. My expectations were well managed throughout the campaign. Nothing was too much trouble. She ensured the property was well presented every time and always followed inspections with a phone call. The property sold after auction just as I was led to believe it would. I would certainly recommend Susan and her team to others considering selling in the area.
We had the pleaseure of dealing with susan to secure our new home. I was plesently surprised by her professionalism, honesty and down to earth personality. Bryce and Mich
Susan has been a great help to me in buying my first property, I would recommend her to anyone who is looking to buy or invest Always open and friendly, she has always easy to talk to and replies quickly, Susan is always keen to help, and has been a pleasure to work with.
Susan Sluiter negotiated the final sale of 53 Leslie Street, St Kilda East, VIC. 3183 on Auction Day, but prior to that assisted with providing contacts for and at times, facilitating the make-good of the property on my behalf. Her communications skills were excellent and her availability provided a piece of mind I needed throughout sale process.
