We had an excellent experience purchasing our new home with the help of Susie. Throughout the process she was professional and responsive to all our questions and kept us informed every step of the way. She made the whole experience positive and as stress free as possible and I would highly recommend her to anyone looking to buy or sell a property.
Susie's communication skills are excellent, she calls with an update after every inspection and weekly email with the internet statistics and a summary of inspections and prospects. She is well organised and very pleasant to deal with.
Outstanding service throughout the whole process. Attention to detail in the presentation and styling and setup for each showing. Excellent communication and instant feedback after each showing. Great negotiation skills ensuring maximum value for the sale.
Excellent communication and market knowledge is second to none, very professional.
Susie showed care and consideration for all our needs when she was selling our house. She was very professional and worked hard for every dollar for us , her vendor . We highly recommend Susie to sell your house.
Susie worked with us over six weeks earlier this year to successfully market and sell our house. We had a choice of agents but Susie stood out as she brings a matter of fact approach with in depth local market knowledge combined with straight talk that’s really appreciated as a vendor wanting to sell. At our first meeting Susie was extremely organised and planned, she came with paperwork, campaign details and options, calendar with clear timeline for opens and proposed auction date as well as the Marshall group fee structure to support our house sale. The level of preparation gave immediate confidence as did our regular phone, email and face to face meetings. Susie has a great personality and is always positive. This really shone through when just days into the campaign, market conditions changed as a result of international conflict, disruption to oil supply with escalating fuel and living costs. Despite these challenges and an interest rate increase, Susie was level, pragmatic and strategic in her approach, leaning into her in depth knowledge of the upper north shore market, assessing weekly trends at auction, listening to our needs and matching these with what prospective buyers were looking for in their dream home. We had to course correct and pivot more than once over the six week period and Susie’s experience was critical at each of these moments. Insights garnered from previous successful sales matched with incredible intuition were key elements that successfully navigated our route to a positive outcome. Quite apart from Susie’s experience, knowledge and expertise, is her approachable style, friendly manner and can do attitude - nothing was ever too much trouble. Susie is warm, professional, engaging and always optimistic and I’m grateful to have had her on our team. Thanks so much Susie for your help and for the positive result achieved!!
We found Susie to be very personable and hands on. She took ownership in handling everything, communicated every step of the way, and was very responsive throughout in what has shown to be a challenging market.
We recently purchased this property at auction, and Susie was exceptional throughout the entire process. As a buyer, it is very stressful and hard to find an agent who so effectively balances the interests of both the seller and the purchaser. From the very beginning, Susie was incredibly accommodating from arranging private inspections to assisting with our due diligence prior to auction day. Her communication was seamless and she responded to every enquiry promptly and never hesitated to go the extra mile. What truly set Susie apart was her absolute transparency. In today's property world where trust can be hard to come by, her honesty gave us the confidence to proceed and eventually stretched our budget to secure the home. The competitive nature of the auction proved just how soughtafter this property was, and we are thrilled with the outcome. When the time comes to sell, Susie will undoubtedly be our first choice. If you value integrity and clear communication, I cannot recommend her highly enough.
Susie was extremely helpful in helping us purchase our property Great service from start to finish. Professional, responsive, and delivered exactly what was promised. Highly recommended
Thorough , responsive very professional , pleasant to deal with highly recommend Susie
Susie is incredibly courteous and always greets you with a warm smile and friendly manner. She was consistently available whenever we needed her and kept us well informed at every stage of our sales campaign.
