Suzanne's profile

Suzanne's reviews

  4.8  
Suzanne has 30 reviewsacross 13 different locations, showing 12.
over 2 years ago
Exceptional

Suzanne is helpful, friendly and professional. Her knowledge of real estate is exceptional. Thankyou Suzanne for your help and experience in selling my property

over 2 years ago
Outstanding agent who goes the extra mile

I originally bought this property through Suzanne and, when I decided to sell, there was no question as to who to engage. She is extremely professional and efficient, knows the local market and area very well, good communication and, in all, a very pleasant person to deal with. I do not live nearby, and Suzanne found someone to slash the grass on the property and to fence part of the boundary which had not been completed. I would have been completely stuck without her help in these matters; as it was, everything was dealt with promptly and without difficulty. If you are selling, I highly recommend Suzanne, you would struggle to find an agent as good as her anywhere.

almost 3 years ago
A pleasure to work with

Working with Suzanne was seamless. I was dealing with Suzanne from interstate and it was very easy and efficient to have any questions answered in a timely manner. I would use Suzanne again, and I would recommend her to anyone looking for property.

almost 3 years ago
Excellence & Customer Focused

Suzanne was able to achieve results for us once again, and in a slow market, showing her customer focused approach to the sale. Suzanne was extremely proficient in understanding the market and the local area with her knowledge of the sales market being exceptional. Suzanne was very professional and proactive in our sale, being positive and willing to engage with prospective purchasers and always approachable. We were continually updated throughout the process of our contract negotiations with Suzanne always being on the front foot with our requirements at the forefront of her negotiations!

almost 3 years ago
Couldn’t have gone better

Suzanne was extremely patient, extremely, whilst the decision to sell took well over a year. I would normally ‘interview’ agents but Suzanne was the right person for the property as soon as she saw it, she knew it would take the right buyer to fall in love with it just as we had. She advised us what we needed to do: to clear the property and get it ready for drone footage and viewing. Suzanne was in regular contact but with no pressure. Others may have given up. When it was put on the market we were happy at every stage. Suzanne worked hard to sell the property and had an instinct for the buyers. She went above and beyond - lighting the fire if we weren’t home and checking the flowers. It was a beautiful property but small with a lovely studio and workshop and plenty of potential for other uses. She found the buyers who felt an emotional connection to the property and got a fair price over the offer. Suzanne was always available to us, gave good reports back, had a realistic and down to earth approach that works well in country properties. I’d certainly recommend her as an agent who works for the buyer. She will tell you what is realistic but aim higher. She isn’t an agent who inflates the price to get the contract and is honest and professional in her dealings. She knew we needed to be 100% sure about selling an idyllic haven that had been lovingly restored after years of cattle with many 100s of native plantings and another 2,000 daffodils that complemented to already existing daffs that were there from the original homestead. Suzanne found buyers who will hopefully enjoy the beauty and add their touch to make it their own. The experience was a positive one rather than the stressful one we expected. It was sold within the 3 month contract at a time when prices were starting to come down. Suzanne, I’m so grateful for your sensitivity, understanding, empathetic and calm manner and your professional and ethical dealings. I’d certainly deal with you again.

almost 3 years ago
First time buyer

I was new to home buying and Suzanne explained the process in a clear, personal and professional manner. Highly recommended.

almost 3 years ago
We found the best agent

Someone once told me that I ‘interview’ my agents for the job of selling my properties. It’s very true. Finding an agent to sell what is after all, your biggest possession, should be a process where you sign up the right person. When my closest friend, Henry, was looking at selling his beautiful property at Koonya, I suggested we look for an Agent whom we both felt comfortable with. By chance the first person we met was Suzanne Hede and we were spared the need to speak with anyone else working in the area. Suzanne had a genuine warmth for the property. She wasn’t pushy but was down to earth about what we needed to do to make it very presentable. Being an acerage there were things that needed tidying before putting it up for sale. We started doing that and prepared to THINK about selling. This wasn’t quite as easy as it sounds as my friend had to be 100% sure he was ready to say goodbye to the property. Suzanne waited quietly until he got to that point - at least 6 months later. She was sensitive, respectful and kept in monthly touch with me, as requested, to see how that was going. I can’t stress how important this was as my friend got there very slowly. Finally we put the house on the market and from that time on Suzanne worked very hard to sell the property. It was a wrench to sell the property as we’d planted 300 natives each year for many years and it went from a churned up cow paddock to a paradise with a truly beautiful pond. Having only one bedroom made that harder but the right people fell in love with the property. It was always going to be an emotional sale. Suzanne secured a good, fair price especially given the market downturn and the ownership turned over, within 3 months, to someone else to enjoy. I would not hesitate to recommend Suzanne. She has integrity, drive and works hard for the vendor who is, after all, the person paying her. Suzanne made a stressful time as easy as it could be and was very respectful of individual needs. We’re grateful!

almost 3 years ago
Great communication and easy to deal with

Suzanne was great to deal with. She was helpful, communicative and very responsive. Even after the purchase she followed up with how I settled in and if I needed anything. Very caring.

about 3 years ago
Good job !

Suzanne Hede got me a good price in a difficult market. I would recommend her to anyone who values plain speaking and hard work.

about 3 years ago
Professional and organised

Suzanne went above and beyond during the entire process. She kept us updated at all times and was prompt in responding to any questions we had. She was very knowledgeable about the local area and the market, therefore resulting in our property being sold quickly. She is an absolutely awesome agent and i would recommend her to anyone, Suzanne Hede- is the agent you need!

about 3 years ago
Professional service

We would recommend Suzanne to our family and friends when they plan to sell their home. She went beyond our expectations, kept us informed throughout the process, worked with integrity and did a good job overall.

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