From the moment Terri-Lee walked in to appraise my unit right through to settlement of sale she was nothing but exceptional. Having to navigate the selling process for the first time alone with a lot of personal hurdles to work around felt almost impossible for me, however Terri-Lee was calm, patient, and understanding of my circumstances. She took all the stress out of the process with her expertise and knowledge, and I really appreciated her honesty and ability to communicate everything I needed to know without overwhelming me with information. Terri-Lee showed genuine care and interest in ensuring I achieved a great outcome and I am extremely grateful for not only her outstanding professionalism but also her kind and compassionate nature. I would highly recommend her to anyone and everyone: Thank you so much for everything Terri-Lee!

Terri lee has to be the most genuine friendly agent I have met ever. Always there to pick up the phone or reply quickly to any questions and query's. Our purchase was rather complicated with lots of planning and communication needed between many party's to achieve a smooth settlement and allow us to move in on settlement day. Everything came together on the day. Many thanks.

Terri-Lee went above and beyond for us as our agent. She spent so much time on our campaign and was patient and dedicated the whole way. She managed to secure us a great price as well in a market where house prices are plunging. Couldn’t fault her one bit. 5 stars - wish I could give her 10. Definitely recommend!

We recently sold our home in Clarkson with Terri-Lee Fortune of Haiven Real Estate, and the experience was excellent from start to finish. Terri-Lee was professional, communicative, and clearly knew the local market well. She kept us informed at every stage, was honest about pricing and expectations, and made what could have been a stressful process feel manageable. Her marketing and presentation of the property were first-rate, and she handled negotiations with skill and transparency. We always felt like we were in good hands. If you’re selling in Clarkson or the surrounding northern suburbs, we’d recommend Terri-Lee without hesitation.

Was selling my first home after living in it for 21 years, the market was absolutely crazy and Terri-Lee guided us through selling and buying our new home. Even though we were stressed she reassured us and we got exactly what we wanted! Thankyou so much Terri-Lee.

Terri's local knowledge was key to a successful sale...along with her personable approach to both us as sellers and also with the purchaser. Terri was able to source reliable trades for required work to prepare the property...and ran a sales campaign that was targeted and gave us confidence.

Terri-Lee Fortune was patient, polite, friendly and kind throughout the process. She is knowledgeable, professional and experienced. She answered all questions and requests quickly and as many times as required. We had plenty of time to consider our purchase with 4 openings in 2 weeks and we had at least a week before offers started. I really appreciated this thorough process. She made the offer process very clear. She was calm, adaptable and friendly at all times regardless of plot twists. We are delighted with our house and the buying experience. I would recommend Terri-Lee to anyone in a heartbeat.

Terri-Lee Fortune was incredibly professional, caring and went above and beyond to help guide me through the entire process of selling my home. From start to finish she made what could have been a stressful experience feel smooth and manageable. Her knowledge and expertise were clear at every stage and she was always available to answer questions or offer reassurance no matter the time. What stood out most was her genuine commitment and dedication - even while managing her own personal circumstances she remained fully supportive and focused on achieving the best outcome for me. Thanks to her hard work and guidance we achieved the outcome we had hoped for. I wouldn’t hesitate to recommend Terri-Lee to anyone looking for a reliable and compassionate real estate agent. She is amazing.

Terri-lee was honest and transparent from the start. She helped me achieve the selling price I wanted. She knows the market very well and highly recommend her. Thanks again Terri-lee

I purchased a home that was listed by Terri-Lee. Terri-Lee was highly professional and knowledgeable about the local area. She was responsive to messages and questions, and punctual the few times we met at the property.

Terri was very helpful and friendly in showing the property. She knew the property and the sellers very well and was able to answer my questions. After her part was done, she went out of her way to check in throughout the settlement period.

Terri-Lee worked closely with us for 18 months, guiding and planning the sale to achieve the best outcome. She is professional and committed at all times.